Our current job openings are listed below. For internships or volunteer opportunities, please click here.

For consideration for any of the listed positions, please submit the following:

• cover letter
• resume, and
• a completed employment application (download a PDF , or Word document )

Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.254.7966 or
E-mail: rackerman@liveworkthrive.org

. . . . . . . . . .

• Accounting Coordinator
• Coordinator of Education
• Program Supervisor, Housing and Family Mobility
• Child and Family Specialist
• Guest Advocate, F/T, P/T, Per Diem
• Driver / Food Services Assistant

Accounting Coordinator

Posted: January 21, 2010

General Summary of Duties: The Accounting Coordinator is responsible for conducting activities required to maintain and enhance the finance functions at Crittenton, including, but not limited to: accounts payable; accounts receivable; general ledger entries; reconciliations and reporting; and, other responsibilities as assigned.

Supervisor: Chief Financial Officer

Essential Duties of the Position:

1. Accounts Payable: Processes accounts payable, including petty cash management and reconciliation, data entry of invoices, reconciling vendor statements, maintaining vendor data, reviewing of accounts payable aging for payment selections, preparing check run, matching checks with invoices, preparing checks for mailing and filing invoices and maintaining full records in accordance with established deadlines and organizational procedures; serves as liaison with external vendors to ensure accurate, efficient processing of invoices; works with staff and chief financial officer as necessary to refine procedures, and maintain and evaluate controls.
2. Accounts Receivable: Processes accounts receivable, including coordination and preparation of invoices for billing of contracts and grants in accordance with deadlines and billing requirements; maintains program statistics necessary for billing and regulatory filings; enter and maintain up to date analysis of contract or grant budget to general ledger/bill; maintain accounts receivable billing files and billing report including posting of invoices and payments; prepare daily bank deposit and related control sheet; prepares daily bank transfer/deposit and related control sheet; reconcile accounts receivable and revenue to general ledger, review aging, maintain timely collection and assist with cash flow information. Works with the director of finance to monitor contract activity to contract budget; serves as liaison to program managers for problem solving and to ensure accurate, efficient processing of invoices; works with staff and chief financial officer as necessary to refine procedures, and to maintain and evaluate controls.
3. General Ledger: prepares assigned journal entries for general ledger, including but not limited to postage allocations, copier allocations, and petty cash.
4. Reconciliations And Reporting: Compiles and distributes routine and special reports to insure compliance with timely, accurate processing and recording of accounts payable and receivable; proactively manage audit requirements such as a log of donations greater than $5,000 and assets related invoices; prepares and maintains payables and receivable audit schedules at year end.
5. Financial Support Of The Business Assigned: participates and takes minutes in the reviews of monthly financial reports with program directors; assist in revenue and expense variance analyses; follow up on action items for further analysis and corrective action plans; assist in development of forecasts and budgets.
6. Routine And Special Projects: Assists with routine and special projects to support the objectives of the finance department's fiscal operations; expected to lead at least one operational project for the department determined during the planning process.
7. Miscellaneous: Other assignments as required to insure the fiscal stability and operational viability of Crittenton Women's Union.

Coordinator of Education

Posted: January 7, 2010

The mission of Crittenton Women's Union is to transform the course of low-income women's lives so that they can attain economic independence and create better futures for themselves and their families. To accomplish this goal, we:

• Provide safe housing, caring supports, education, and training programs;
• Innovate new programmatic designs based on research and client experience;
• Use this knowledge and experience to shape public policy and achieve social change.

The Department of Education and Workforce Development is at the center of CWU's mission by providing clients with both life skills and academic training necessary for success in post secondary education and training. This post secondary success is a critical piece of each client's journey toward economic independence.

Coordinator of Education

Crittenton Women's Union is seeking an educational leader who will manage all daily operations of the Education program a youth-serving ABE/GED program. The coordinator will be responsible for program operations and development, service coordination, staff management and development, contract management, program evaluation and external relations.

Reports to: Director of Education and Workforce Development

Primary Responsibilities

Program Operations and Development: Responsible for management oversight of daily program operations to ensure smooth, high quality and effective education services. Responsible for implementing effective strategies for student recruitment and retention leading to positive educational and employment outcomes. Will work with Director to develop new initiatives to expand the array of academic programming necessary for success in post secondary education and training. Will insure maximum integration of workforce development programming into academic programming and collaborate with internal and external workforce programs.

Coordinator will participate in the assessment and redesign of program models based on best practices and funder requirements and in response to client and community needs and organizational priorities, identify trends in clients needs and utilization to inform the design of new programs, assist the Director in the implementation and integration of new and redesigned education as well as workforce development components as needed.

Service Coordination: Responsible for oversight of academic teaching, case management and support services consistent with program goals; implement policies and procedures for program operation consistent with the goals of Crittenton Women's Union and funding requirements; carry out and manage service delivery to meet client, fiscal and program goals and objectives.

Staff Management: Oversee the recruitment, training, supervision and evaluation of academic and case management staff in accordance with job descriptions, performance objectives and CWU personnel polices; recommend staffing patterns to meet program operation goals; provide direction and technical assistance to staff in order to enhance service delivery and to enable staff to effectively carry out program and organizational goals and objectives, identify training needs and coordinate training plan for all staff to maximize their professional development.

Contract Management: Coordinate all activities necessary to ensure achievement of contract goals relative to education recruitment, enrollment and outcomes; collect all program data and prepare all reports required of funding sources; coordinate activities and develop systems to ensure a smooth enrollment process. Assist in budget development and management.

Evaluation: Responsible for overseeing program outcomes tracking and measurement.

External Relations: Serve as a liaison in the professional and general community to increase CWU's visibility and promote a positive image.

Qualifications:

• Three to five years experience teaching and/or managing adult education and/or youth serving education programs;
• Strong knowledge and understanding of adult basic and alternative education systems and practices;
• Highly skilled in building relationships, engaging stakeholders and creating a climate of excitement and eagerness for change;
• Demonstrated ability to work in fast paced environment that is characterized by high expectations for individual as well as collaborative contribution and work that is clearly focused on achievement of goals;
• Excellent oral and written communication skills;
• Proven interest in and passion about improving the lives of low income individuals and families;
• A good sense of humor is helpful;
• Bachelor's degree required; Master's degree in related field preferred.
• Minority and bi-lingual applicants strongly encouraged to apply

Program Supervisor, Housing and Family Mobility

Updated: December 10, 2009

Two Open Positions (when responding to this job posting please specify which specific shift you are applying for):

Position I: FT Hours, 3:00 pm - 11:00 pm, 4 days a week and every other weekend.

Position II: PT Hours, 2:00 pm - 10:00 pm, Saturday and Sunday

II. Essential Duties of the Job: Coordinate Guest Advocates activities and special projects to ensure continuity of care for Hastings House guests. This includes but is not limited to the following:

• Coordination and implementation of new policies and procedures within the housing program
• Assisting with the maintenance of guest files. Ensuring that they are up to date and secure at all times.
• Ensuring that safety rounds are completed
• Conducting quality audits
• Assisting with writing incident reports
• Assisting with problems solving in regards to complex guest and staff relations.
• Scheduling and conducting regular shift meeting
• Ensuring that staff take breaks
• Ensuring that work assignments are complete and the rotation of coverage within the program is taking place.
• Supervise staff in accordance with company policies and procedures. This includes but is not limited to the following:
  • Conducting regular supervision meetings
  • Coaching, establishing employee goals, and career development advice
  • Completing employee performance reviews.
  • On-going employee training
  • Conduct interviews with applicants for vacant positions; provide new employee orientation and training. Complete all new hire paper work that will be turned into Human Resources
  • Assisting with the completion of the staffing schedule
  • Will carry the Program Supervisor Cell phone for call out for one week twice a month
  • Responsible for finding coverage for employee vacations, call-outs, and emergencies.
• Will provide backup coverage where necessary if coverage not found in the absence of the employee
• Will communicate and meet regularly with supervisor.
• Will serve on committees and teams as department representative. Will communicate with Managers
• Other duties as assigned.

III. Knowledge, Skills & Abilities:

• Good communication skills.
• Supervisory experience in a service agency.
• Computer skills including the ability to use Outlook, Word and Excel.
• Ability to understand and follow specific instructions or multi-step procedures, perform simple mathematical computations, and code or complete routine documents and forms
• Skill in the use of basic office equipment.
• Ability to maintain confidentiality of records and information.

V. Educational and Other Requirements: 1-3 years of supervisory experience required within a service agency; degree preferred

VI. Physical Demands/Working Conditions: Requires prolonged walking , sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times.

Child and Family Specialist

I. General Summary of Duties: The Horizons Housing Program is a transitional housing program serving domestic violence survivors and their children. Housed at two confidential locations in Boston, Horizons offers case management and other services in a safe, supportive environment. The Child and Family Programs Specialist works at both Horizons locations. The Specialist designs and implements programs for children living at Horizons; coordinates workshops for the adults at Horizons; serves as a liaison to the Horizons for Homeless Children volunteer program; and supervises family move-ins and move-outs from the program.

II. Supervisor: Coordinator of Horizons Housing Program

III. Essential Duties of the Position

1. Development and Implementation of Activities: The Child and Family Programs Specialist is responsible for overseeing activities for children living at Horizons. The Specialist assesses the needs of children in the program; designs activities to assist children's adjustment to transitional housing; develops and oversees playgroups; schedules and supervises volunteers from Horizons for Homeless Children (HHC); provides ongoing support to HHC volunteers; communicates with guests about their children; provides parent education and coaching; and makes appropriate referrals in conjunction with case management staff. The Specialist is the primary liaison to staff at Horizons for Homeless Children.

The Specialist also establishes relationships with organizations providing workshops in such areas as: healthy relationships; child development and parenting; financial literacy; self-advocacy; and general lifeskills. The Specialist coordinates workshop presentations for both Horizons locations.

2. Operational Support: Supervises guest move-ins and exits; maintains inventory lists for rooms/apartments; orders supplies for guest rooms and common areas; cleans and prepares rooms for new guests; greets new guests and orients them to the Horizons program.

3. Service Delivery: Carries out all services and related activities to ensure and support daily operations in accordance with program standards and outcome requirements, works in collaboration with staff and volunteers; identifies, recommends and implements services in response to evolving participant and program needs; liaison and referrals with other service organizations and across programs at Crittenton Women's Union; collects and processes data and information to meet program requirements and to inform and support decision-making; prepares and disseminates routine and special reports as needed.

4. Miscellaneous: Performs other tasks as required.

IV. Knowledge, Skills & Abilities:

1. Intermediate knowledge of the effects of domestic violence on adults and children, and sensitivity to the needs of domestic violence survivors.

2. Skill and creativity in leading activities for children.

3. Intermediate knowledge of child development, including techniques for assessing development.

4. Basic skill in parent education and coaching, particularly with families under stress.

5. General knowledge of scope and activities of community social service and education resources in order to design effective workshops.

6. Ability to design and implement services in a culturally competent manner.

7. Flexibility, creativity, and the ability to take initiative in a fast paced environment.

V. Educational and Other Requirements: Bachelor's degree or higher in child development, child life, social work, early intervention, human services, or related field. Minimum one year experience in a related position. Proficiency in Spanish helpful. Must complete 20 hours of domestic violence training in order to begin working with families. (Training will be provided.)

Guest Advocate, F/T, P/T, Per Diem

• CLIENT MANAGEMENT: Provides client supervision, monitors client activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and clients by conducting conflict resolution as needed; provides program orientation to new clients.
• SERVICE DELIVERY: Assists Senior House Staff in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
• CASE MANAGEMENT: Provides counseling, crisis intervention, remediation and prevention services as needed; maintains regular contact with clients as specified in service plan and program requirements; documents client progress in accordance with program standards and contract outcome requirement; participates in case conferences as needed around client and service delivery issues.
• LIFE SKILLS INSTRUCTION: Plans and implements lifeskills instruction to support clients to attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
• OPERATIONAL SUPPORT: Insures the health and safety of the program and clients by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
• ADMINISTRATIVE SUPPORT: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
• ADDITIONAL TASKS FOR OVERNIGHT STAFF: Staff working overnight are to remain awake at all times. Each person working the overnight shift will do an hourly check of all program areas. Since there are two staff on this shift, each will stagger her tour so that there is a check on the hour as well as the half hour. All bedrooms should be checked at 11PM to make sure all residents are accounted for, and to insure that there are no extra "guests" in the rooms. The alarm system should set @ 1AM after final entrance/exit of TRAC staff. Overnight staff will log all significant events/activities before leaving the building at the end of their shift.
• MISCELLANEOUS: Other activities as required to insure the stability and growth of the programs and services of Crittenton Women's Union .

IV. KNOWLEDGE, SKILLS & ABILITIES:

• Ability to follow simple verbal and written instructions
• Ability to communicate effectively with staff and guests.

Driver / Food Services Assistant

Updated: July 1, 2008

Full-Time (Monday - Friday, 7:30 a.m. - 2:30 p.m.) & Part-Time (Saturday, Sunday, Monday 1 p.m. - 8 p.m.) Responsibilities include:

• food preparation and delivery of meals;
• receives, stores, and stocks food supplies; and
• maintains and cleans all kitchen areas / rooms and equipments.

Must have MASS Driver's License, clean driving record, CORI record check, and strong customer service skills. Experience working in hospitality and/or restaurant setting a plus.

. . . . . . . . . .

If you would like additional information on any of these positions, please contact our Human Resources office at 857.559.2138 or rackerman@liveworkthrive.org.

For consideration for any of the listed positions, submit a cover letter and resume to:
Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.254.7966 or
E-mail: rackerman@liveworkthrive.org

Crittenton Women's Union is an Affirmative Action / Equal Employment Opportunity
employer committed to diversity.