Our current job openings are listed below. For consideration for any of the listed positions, submit a cover letter and resume to:
Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.254.7966 or
E-mail: rackerman@liveworkthrive.org
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- Coordinator of Workforce Development
- Case Manager (PT - Housing Services)
- Program Coordinator, Hot Jobs to Homes (HJTH)
- Driver / Food Services Assistant
- CHANCES Case Manager
- Maintenance Superintendent
- Director of Development
- Program Supervisor, Healthy Families
- Coordinator for Family Literacy Program
- Part-time Home Visitor/Literacy Coach
- Residential House Staff (Housing Services)
- Early Education Teachers (Child & Family Services)
Coordinator of Workforce Development
Essential Duties and Responsibilities
Program Management:
- Provides overall management of the workforce development programs including the Woman to Woman program and supervision of the career and academic support specialists;
- Designs and manages CWU's Mentor program including training sessions for mentors and participants, matching, recruitment, and day-to-day support of both mentors and participants;
- Carries out and manages service delivery to meet consumer, fiscal and program goals and objectives;
- Analyzes program and consumer specific data and prepares and disseminates reports required for internal management and for compliance with external regulations and funding requirements;
Staff Management:
- Recruits, trains, supervises and evaluates staff in accordance with job descriptions, program outcomes and performance objectives;
- Makes recommendations around staffing patterns to meet operational goals;
- Provides direction and training for staff to foster professional development, enhance service delivery and enable staff to effectively carry out program and organizational goals and objectives;
Program Development:
- Works closely with the Director of Education and Workforce Development, Education Coordinator and Chief Operating Officer to strengthen the education and workforce development department;
- Establishes, creates and manages partner relationships and collaborative efforts to improve workforce development programming;
- Assesses and monitors program operations and outcomes for the purpose of improving quality of service delivery and cost effectiveness;
- Implements ongoing systems for data management, quality control and reporting;
- Works with program staff to evaluate consumer, program, and external needs and implements service changes to address those needs;
Fiscal Management:
- Monitors contracts in compliance with funding, programmatic and organizational requirements;
- Carries out and coordinates all activities necessary to insure full and accurate reimbursement and reporting;
- Acts as a liaison with funding sources;
Marketing and External Relations:
- Participates in external committees and coalitions;
- Develops and maintains working relationship with Boston area employers, including colleges and universities, to recruit mentors and to develop internship and job shadowing opportunities for clients with placements throughout the city;
- Develops and disseminates promotional materials to market the education and workforce development programs;
- Outreaches to community partners for participant referrals and recruitment;
Case Manager (PT - Housing Services)
The Case Manager is responsible for carrying out client support services for the programs of Crittenton Women's Union. The Case Manager is responsible for all service activities including, but not limited to: case management, general lifeskills instruction and the delivery of services consistent with program objectives and standards. The mission of Crittenton Women's Union is to assist individuals and families to preserve and maximize their life options and to attain and sustain self-sufficiency and economic independence. The Case Manager reports to the Assessment Center Coordinator
Specific Responsibilities:
Case Management: Conducts client needs assessment and intake; Develops individual client service plan which defines short- and long-term goals; Refers as needed for appropriate service provision and advocates on behalf of clients accordingly; Provides counseling, crisis intervention, mediation and prevention services as needed; Maintains regular contact with clients as specified in service plan and program requirements; Monitors client needs and progress on an ongoing basis and updates service plans regularly; Maintains records and documents client progress in accordance with program standards and contract outcome requirements; Participates in case conferences as needed around client and service delivery issues.
Lifeskills Instruction: In accordance with program standards and contract requirements, develops, coordinates and conducts workshops on a variety of topics to support clients to attain and maintain economic independence, self-sufficiency, responsible parenting and family stability. Topics may include, but are not limited to: child development, parenting education, personal health and safety, budget management, nutrition and meal planning, vocational readiness skills, housing search, legal issues and family planning.
Service Delivery: Carries out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements, including, but not limited to: staff coverage, liaison and referrals with other service organizations and across programs at Crittenton Women's Union. Maintain recordkeeping, and reporting around client and program issues; Works with clients to insure effective participation and adherence to program standards and outcome requirements; Plans and implements all service delivery activities as needed and in collaboration with staff and volunteers; Identifies, recommends and implements services in response to evolving client and program needs; Collects and processes data and information to meet program requirements and to inform and support decision making; Prepares and disseminates routine and special reports as needed.
Miscellaneous: Other activities as required to insure the stability and growth of the programs and services of Crittenton Women's Union.
Work Location(s): This position requires travel between office locationsin Brookline, Allston, and Brighton.
Program Coordinator, Hot Jobs to Homes (HJTH)
Essential Duties of The Job:
- Oversee the start-up of this creative pilot program designed to help low-income families attain economic independence.
- Hire, train, and supervise two program mentors, and an administrative assistant, as well as other staff as needed.
- Recruit, select, and enroll families for program.
- Help design and implement program policies and procedures including training curriculum, incentive systems, asset-building program, and data collection.
- Coordinate program partnership with external and internal partners such as program evaluator, housing authority, employers, funders, and internal CWU programs/resources.
- Work directly with participant families to help them achieve their goals.
- Participate as a member of the HJTH Advisory Committee to help evolve program design.
- Publicly promote and educate others about the program.
- Assist in obtaining financial support for the program.
- Performs other duties as required or requested.
Knowledge, Skills and Abilities:
- Ability to work in collaborative efforts to effectively engage all stakeholders.
- Interest in innovative, creative, and specialized programs.
- Desire to work in a non-traditional participant directed environment.
- Ability to work independently to accomplish goals and tasks assigned.
- Ability to work effectively with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
- Ability to respond to common inquiries or complaints from community members, regulatory agencies, or members of the business community.
- Excellent verbal and written skills a must.
- Ability to present information to top management, public groups, and/or boards of directors.
- Ability to define problems, collect data, establish facts, and draw conclusions.
- Effective problem-solving skills, including demonstrated skills in successful conflict resolution.
- Ability to work flexible hours, including some evenings, as needed.
Education/Experience:
- Minimum of a Bachelor's Degree, Master's Degree in a related field preferred;
- 2+ years' prior experience working in a human services program
- Prior experience in new human service program start-up preferred
- Prior experience in supervision of human services staff preferred
- Candidates from diverse racial and ethnic backgrounds strongly encouraged to apply; Spanish-speaking ability a definite plus.
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times.
Driver / Food Services Assistant
Updated: July 1, 2008
Full-Time (Monday - Friday, 7:30 a.m. - 2:30 p.m.) & Part-Time (Saturday, Sunday, Monday 1 p.m. - 8 p.m.) Responsibilities include:
- food preparation and delivery of meals;
- receives, stores, and stocks food supplies; and
- maintains and cleans all kitchen areas / rooms and equipments.
Must have MASS Driver's License, clean driving record, CORI record check, and strong customer service skills. Experience working in hospitality and/or restaurant setting a plus.
Posted: June 6, 2008
Case Management: Provides case management for expectant young mothers enrolled in the CHANCES program. Work with the Boston Public schools to recruitment client, intake and needs assessment. Provide individual service plans that identify educational/vocational goals. Provide information and referral for in-house and community-based support services. Monitors client needs and progress and provides individual crisis intervention as needed. Develops, coordinates and conducts weekly groups and periodic workshops on a variety of topics to support client's needs.
Lifeskills, Parenting Skills and Community Education: Develops and implements life skills, parent skills, and community education in accordance with organizational and program guidelines and standards. Develops, coordinates and conducts weekly groups and periodic workshops on a variety of topics to support clients, staff, and community, including but not limited to: healthy relationships, family support, childcare, housing, health and healthcare, sexual health, self-definition, healthy decisions, and substance abuse. Will conducts community-based weekly groups for young father's program participants. Provide periodic workshops at CWU and other community-based organizations.
Contract Management: Works with Coordinator to develop, monitor, and administer contracts in compliance with funding, programmatic and organizational requirements; develops strategies and coordinates efforts to maximize cost containment; coordinates all activities necessary to insure full and accurate reimbursement and reporting; acts as liaison with funding sources as needed. Develops, maintains and audits systems for the processing, storage, and retrieval of outreach, outcome, program, and departmental data, to ensure accurate and timely data collection and tracking, record keeping management and information dissemination.
Marketing and External Relations: Assists in evaluating trends in client needs and utilization to target services and fundraising efforts. Works with Coordinator to implement and evaluate marketing, fundraising, and public relations strategies and promote public and community awareness of the CHANCES and YPS program. Serves as operational liaison around CHANCES program; provides referral information to case managers as needed. Serves as liaison to schools and other community-based organizations to promote visibility of CHANCES and YPS programs, insure ongoing referrals and effective utilization of services, and to meet program and contract enrollment and outcome goals. Participates in appropriate community forums; promotes visibility and positive image of CWU.
Service Delivery: Responsible for the delivery of CHANCES program support services and related activities consistent with program goals, outcome requirements, and quality standards of practice including, but not limited to: community outreach, client recruitment, intake and orientation, group facilitation, curriculum development, record-keeping, and reporting around client and program issues. Identifies, recommends and implements services in response to evolving client and program needs and organizational priorities. Develop systems and procedures for program operations consistent with program/organizational goals and external/funding requirements. Collects and analyzes program and consumer-specific data for the preparation of reports required for internal management, compliance with regulations and funding requirements, and to inform and support planning and development.
Posted: June 2, 2008
Director of Facilities and Operations
Operational Management: Responsible for the coordination of the operational aspects of the Community Housing programs of The Crittenton Women's Union consistent with program goals and quality standards of practice; Works with Coordinator of Community Housing and Administrative Assistant staff in all aspects of lease management for the program including but not limited to securing new leases, renewals and dropping units. Works with Community Housing Coordinator to serve as a liaison between the organization and management companies and landlords. Coordinates move-in and move-outs of families, identifies, and monitors unit supplies, equipment and maintenance needs, and follows up to ensure adequate program support. Coordinates purchasing of furniture and equipment for units and maintains comprehensive inventory of Crittenton Women's Union (CWU) equipment and supplies in all off-site units. Works with Community Housing team to ensure that units, are being properly maintained. Ensures regularly scheduled, high quality facility and equipment maintenance; Oversees and coordinates crisis management as it pertains to off-site facilities, including monitoring ongoing communications and being on-call, to respond to emergencies in order to insure smooth operation. Maintains and updates accurate records in support of Community Housing Services operations and external compliance requirements, including licensing certificate renewals and inspections, external maintenance requests, and management company correspondence and communications.
Internal and External Relations: Ensures pertinent information is communicated appropriately with management company, CWU finance department and organizational staff; Provides monthly pick-ups of food for the community housing food bank and delivers items to the 504 Dudley Street office; Promotes visibility and positive image of Crittenton Women's Union.
Miscellaneous: Performs other activities as required to insure the stability and growth of the programs and services of Crittenton Women's Union.
Posted: May 12, 2008
Crittenton Women's Union is seeking an individual who will be responsible for overseeing annual fundraising operations during the planning phase of a comprehensive campaign. This position will oversee annual giving, corporate and foundation relations and fundraising events including the Annual Amelia Earhart Award luncheon. She/he will work to establish long-term partnerships and strengthen existing relationships with the corporate and foundation sector to support grants as well as other events. In addition, the Director of Development will oversee the annual giving program focused on broadening the constituent base and growing annual gifts from $1,000 - $10,000.
Duties include the following:
- Expands and enhances annual giving, fundraising events and corporate and foundation relationships by directing and coordinating activities related to obtaining financial support.
- Uses statistics to evaluate current Annual Fund programs and to make recommendations for program changes.
- Oversees the acknowledgment and recognition of all annual fund gifts, including the annual report to donors.
- Identifies emerging business leadership and industry trends with a special emphasis on developing high value-exchange corporate alliances. Identify, evaluate, cultivate and solicit five- and particularly six figure (and larger) philanthropic commitments to support the mission and goals of the organization.
- Works closely with VP of Institutional Advancement, the Director of Communications and Marketing and the President and CEO to create opportunities to build awareness among corporate and foundation constituencies in order to build and significantly expand positive fund-raising relationships.
- Integrate efforts with the Annual Amelia Earhart Award Luncheon.
- Initiate opportunities for the CEO to interact with corporate and foundation leaders
- Identify potential major gift prospects for cultivation by the V.P. Advancement and President/CEO.
- Work directly with program staff to develop new approaches to foundations and corporation entities.
- Oversee development, writing and editing of highly competitive proposals for corporate and foundation prospects.
- Maintain a rigorous schedule of contacts with corporate and foundation representatives, creating moves management plans related to them, compelling presentations and comprehensive fundraising proposals.
- Oversee the monitoring of proposal and grant reporting deadlines.
- Manage and direct the growth and impact of annual giving and related donor events.
- Maintain high quality stewardship process for active corporate and foundation prospects and donors. Ensure that stewardship and reporting requirements are met to sustain successful partnerships by maintaining detailed records of solicitation activities.
- Supervise grants writer and part-time annual fund manager.
Program Supervisor, Healthy Families
Coordinator for Family Literacy Program
The Program Coordinator will provide daily implementation and oversight of the Family Literacy Program in accordance with funding obligations and organization standards in order to provide high quality services. This is a replication program that serves at-risk and homeless families with children ages 18 months to 4 years living in Boston, and works in partnership with the Boston Public Schools and the Massachusetts Family Network Boston provider, Dorchester Cares. The program develops children's capacity for communication and verbal skills and offers skills and strategies to support parents as their child's first teacher through rolemodeling use of books and toys to facilitate language and literacy development. The Coordinator of Family Literacy reports to the Director of Child and Family Services.
Part-time Home Visitor/Literacy Coach
Home-based literacy program is seeking part-time home visitors/Literacy Coaches to work on a per diem basis with families with children ages 18 months to 3 years living in the Boston area with high concentration of low income families, homeless families, families whose first language is not English. Through role modeling in families’ homes, the home visitor will demonstrate simple, comfortable and fun techniques for increasing verbal interaction; help parents discover their important role as their child’s first and most important teacher. The home visitor reports to the Coordinator/Supervisor of Family Literacy.
- Develop and maintain positive relationship with parents to assist them to identify their strengths
- Provide weekly home visits – (either twice a week for half an hour or one hour visit per week)
- Focus on developing children’s capacity for communication and verbal skills, preparing children for future school success.
- Bring a new book or an educational toy weekly (free to family)
- Model for parent appropriate ways to verbally interact with their child using the books and toys.
- Attend mandatory weekly two hour staff meeting
- Write an anecdotal report for each home visit in a timely manner and maintain updated family files
- Provide referrals with other service organization and programs as needed
- Other tasks as assigned by the program coordinator or program supervisor
- High School level of education or higher
- Good communication skills
- Experience in early childhood education, literacy, parenting or home visiting.
- Candidate should be warm, nurturing and respectful of individual and cultural differences
- Knowledge of diverse cultures and experience with at-risk population desirable
- Good organizational skills
- Ability to speak Spanish, Cape Verdean Creole, Haitian Creole, Vietnamese or another language a plus.
- Flexible schedule and willingness to work evenings and weekends
- Access to car is required
Residential House Staff (Housing Services)
Updated: March 24, 2008
House Staff to work full-time and part-time positions, days, overnights, evenings, or weekends with homeless families in shelter program. Staff will provide supervision guidance to residents in their daily activities. Experience working with homeless population and/or education related services preferred. This position requires a CORI check.
Early Education Teachers (Child & Family Services)
Updated: April 11, 2007
We are seeking experienced Early Childhood Education professionals to work in our NAEYC accredited center serving infants, toddlers and preschoolers. Must be knowledgeable of early childhood development and developmentally appropriate curricula, and have good communication skills and be a team player. A love for working with young children, enthusiasm, a sense of humor, and flexibility are required. Experience with working with at-risk families and teen parents a plus. Full-time and flexible part-time positions are available. Department of Early Education and Care Teacher Certification (or eligible to be certified) is required. Center located at Madison Park High School, easy access by public transportation.
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If you would like additional information on any of these positions, please contact our Human Resources office at 857.559.2138 or rackerman@liveworkthrive.org.
For consideration for any of the listed positions, submit a cover letter and resume to:
Human Resources
Crittenton Women's Union
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.254.7966 or
E-mail: rackerman@liveworkthrive.org
Crittenton Women's Union is an Affirmative Action / Equal Employment Opportunity
employer committed to diversity.
