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Careers

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves approximately 1,400 people annually through its mobility mentoring, housing, education, and workforce development programs.

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Our current job openings are listed below. For internship opportunities, please see that section.

Food Service Assistant

Position Title: Food Service Assistant

Reports to: Director of Food Services

Hours: Monday-Friday 7:30AM- 3:30PM

General Summary of Duties:

  • FOOD PREPARATION AND DISTRIBUTION: Carries out daily tasks required to prepare, distribute and/or serve all meals, inlcuding but not limited to breakfast, lunch, dinner, staff meals, Home Delivered Meals (HDM), meetings and other events as assigned; prepares, packages and delivers all meals including, HMD, in compliance with standards for quality and portion control; prepares, identifies and maintains logs and other reports as needed for the Food Services Department including HDM.
  • QUALITY CONTROL: Maintains and cleans all kitchen, dining room, store room and Food Service equipment (including dishes, silverware, glassware, pots and pans) and food preparation surfaces; maintains cleanliness of kitchen, dining room and food storage area, shelves, walls, floors and loading dock in accordance with organizational policies, standards of practice, license and code regualtions; maintains all equipment related to HDM, including delivery van.
  • DRIVING: Must be able to drive full size van in a safe and controlled fashion.  Ability to climb up and down stairs to deliver meals to the elderly.  Maintains van cleanliness and checks engine fluids on a regular basis.

Knowledge, Skills, Abilities:

  • Ability to lift 30 pounds repeatedly throughout the shift.
  • Ability to stand for 2-3 hours at any given time and travel up and down steps.
  • Valid U.S. Driver's License
  • Basic computer skills; Microsoft Office and Outlook preferred.
  • Ability to read and follow instructions, understand  written and oral multi-step instructions.

Educational and Other Requirements:

  • High School Diploma or GED preferred.

Physical Demands/Working Conditions: The usual and customary methods of performing the job's functions require the following physical demands: lifting of up to 50 pounds occasionally, 20 pounds frequently and/or daily moving or lifting up to 10 pounds; standing several hours a day; carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling.  Ability to stand and to climb stairs for sustained periods of time. 

How to apply: To be considered for this position please click on the button below to complete the online employment application:

Facilities Worker

Position: Facilities Worker

Hours: Full-Time (hourly)

Job Description: The primary goal of the Facilities Worker is to provide a safe and adequate living/working environment for the staff and tenants at CWU’s assigned locations. Under the supervision of the Director Facilities & Operations, the Facilities Worker is responsible for assisting in the overall maintenance operations and other maintenance work in accordance to agency policies and procedures.  This position requires an individual who enjoys working in a collaborative work environment with good communications skills and a customer service orientation. Applicants with an interest in Crittenton Women’s Union mission and some familiarity with its practices are desired.

Essential Duties of the Job: The Facilities Worker will be responsible for maintaining CWU’s facilities. Duties will include general repairs, grounds maintenance and routine upkeep of the CWU’s sites, with a focus on our congregate family shelter.  The associate will work generally an eight hours shift but the position will also be required to be on a rotating on-call schedule.

Knowledge, Skills, Abilities:

  • Basic knowledge of general repairs, grounds maintenance, routine preventative maintenance, appliance repair, and electrical repair and installation.
  • Have basic knowledge and experience in one or more of the following fields: carpentry, electrical, plumbing, masonry.
  • Effectively use a variety of hand and power tools
  • Safety practices and procedures relating to the building trades.
  • Communicating with staff regarding all maintenance and repair issues as needed.
  • Ability to work independently and as part of a team.
  • Must be able to operate and maintain appropriate machines such as floor buffer/carpet cleaner, snow blowers, etc.
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender.
  • Ability to lift up to 50 pounds.

Qualifications:

  • Any combination of education, training, and experience, which demonstrates ability to perform the duties and responsibilities as described, including progressively responsible experience in building maintenance and repair and/or building-trades work.
  • A valid driver’s license is required

PhysicalDemands/Working Conditions: Requires standing, bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a power tools and manual tools. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Must be able to lift 50lbs. Work is performed in and outside of buildings and in inclement weather. Performs a variety of physical labor including climbing ladders, bending, kneeling, reaching, and standing for long periods of time; lift and carry boxes, tools, equipment, and materials. Work may be stressful and fast paced at times. 

How to Apply: To be considered an applicant for this position, please complete the online employment application below:

Guest Advocate (multiple shifts available)

Position Title: Guest Advocate

Shift:  Full Time: Thursday-Monday, 3-11PM

Full Time: Tuesday-Saturday, 3-11PM

Part Time: Friday-Monday, 11PM-7AM (32 Hours)

General Summary of Duties: The Guest Advocate is responsible for the day-to-day functioning of the Hastings House Program. Their job is to ensure smooth daily operation of the program, including maintaining a safe, clean, and orderly environment. The Guest Advocate supervises guest, move-ins and exits; maintains inventory lists for rooms/apartments; coordinates chores schedules and monitors chores; responds to guest issues and requests; assures that guest are abiding by program rules and expectations; provides crisis management; and, along with other staff, provides emergency cell phone coverage for guests.

Essential Duties of the Position:

  • Client Management: Provides guest supervision, monitors guest activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and guest by managing conflict resolution as needed; provides program orientation to new guest.
  • Service Delivery: Assists other Guest Advocate in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
  • Self-Sufficiency: Plans and work to support guest with whatever is needed to help them attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
  • Operational Support: Insures the health and safety of the program and guest by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
  • Administrative Support: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
  • Miscellaneous: Other activities as required and assigned by your supervisor .

Knowledge, Skills & Abilities:

  • Effective verbal and written communication skills.
  • Ability to multi-task and effectively prioritize competing demands.
  • Good follow-through and attention to detail
  • Ability to work with a diverse population.
  • Strong team player.
  • Bilingual Spanish-English or Hatian-Creole-English preferred.

Physical Demands/Working Conditions: Requires walking, sitting, some bending, stooping and stretching. Ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the Hastings House. Work may be stressful at times.

Custodian

Position: Custodian

Hours: 40 hours/week; days (occasional evenings and weekends)

Reports to: Director of Facilities and Operations

General Summary of Duties: Under the supervision of the Director of Facilities & Operations, this position is responsible for the direction of all custodial services within Crittenton Women's Union's Hastings House.  The Custodian performs a variety of general maintenance and cleaning duties to support the maintenance of a risk free environment for all staff and program participants by developing systems for on-going building and equipment maintenance.

Essential Duties of the Job:

  • Clean and sanitize restrooms/bathrooms daily; refill restroom dispensers.
  • Clean, dust, and wipe furniture and radiators; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers in offices, conference rooms and common areas.
  • Conduct terminal cleaning of assigned rooms and locations.
  • Assist with the setup of facilities for meetings, classrooms, conferences, events, etc.
  • Strip, clean, buff and apply floor sealer and floor finish to hard surface floors; vacuum and shampoo carpets.
  • Use and maintain assigned power equipment and hand tools; buffers, steamers, extractors, high pressure washers, vacuums, brooms, mops, and other equipment for the cleaning and general maintenance of floors, walls, carpets, furniture, etc.

Knowledge, Skills, Abilities:

  • Methods of maintaining, cleaning and preserving a variety of surfaces; proper use of a wide range of chemicals according to state and federal regulations; handling and disposing of materials with care.
  • Skill and Ability to: work with pesticides; safely dispose of hazardous material; identify stains and use proper chemicals for their removal; operate manual and power equipment; work effectively in and around the public; perform physical labor; understand and carry out oral and written directions; maintain cooperative working relationships; demostrate sensitivity to and respect for a diverse population. Ability to pass a CORI check

Educational and Other Requirements:

  • Any combination of education, training, and experience, which demonstrates ability to perform the duties and responsibilities as described, including experience in custodial setting.  One year of custodial experience.  Custodial and building maintenance in a school, hospital, or office setting preferred.  Background in construction settings preferred.

Physical Demands/Working Conditions: Requires standing, bending, stooping, and stretching.  Communication to peers requires use of voice.  Requires eye-hand coordination and manual dexterity sufficient to operate power tools and manual tools. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in and outside of buildings and in inclement weather.  Performs a variety of physical labor including climbing ladders, bending, kneeling, reaching, and standing for long periods of time; lift and carry boxes, tools, equipment, and materials.  Ability to lift 50lbs.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Stabilization Mentor (Bilingual Spanish Strongly Preferred)

Position: Stabilization Mentor (Bilingual Spanish Strongly Preferred)

Hours: Monday - Friday, 9:00 am - 5:00 pm, occassional 12:00 pm - 8:00 pm

General Summary of Duties: Stabilization Mentor provides intervention and support services to maintain families in permanent housing for up to 18 months.  Responsibilities of this position include: working as part of a interdisciplinary team to develop a stabilization plan to best meet each family's housing, economic, and stabilization needs; conduct office and home visits to support  and assist families in implementing their stabilization plans; assist families with all aspects of managing tenancy, including collaboration with housing team and landlords; provide advocacy training, consumer education, and crisis management when necessary to prevent housing disruption; monitor families' progress and provide regular documentation and reporting; develop relationships with community organizations and resources to strengthen referral base for families sustaining housing.

Knowledge, Skills, Abilities:

  • Experience working in the community with homeless families.
  • Ability to collaborate with families to develop goals, and to provide clear feedback about progress.
  • Familiarity with a variety of housing subsidy programs, as well as Landlord/Tenant rights.
  • Ability to communicate clearly with families and co-workers.
  • Strong computer skills, and ability to enter data accurately into outcomes system,  Efforts to Outcomes (ETO).
  • Ability to complete required documentation in a thorough and timely manner.
  • Strong mediation, negotiation, oral, and written skills.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.

Education and Other Requirements:

  • Bachelor's Degree  with experience in human and/or social services field strongly preferred.
  • One to three years experience working in a non-profit social service setting.
  • Demonstrated ability to work in office and field-based settings with a diverse, homeless population.
  • Strong verbal and written communication skills.
  • Experience with Social Soluation Efforts to Outcomes (ETO) software preferred.
  • Valid Driver's License and access to own vehicle to perform home visits required. 
  • Up to 30-50% travel required

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office and field environment, client apartment and various other locations as needed. Work load is often fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Position: Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Hours: Monday- Friday, 9am-5pm

General Summary of Duties: The Case Manager for Shelter Living and Placement provides case management services for the Scattered Sites Shelter Program of Crittenton Women’s Union. The Scattered Sites Program provides temporary shelter in apartment units for homeless families. Responsibilities include, but are not limited to: orientation of new shelter guests, intake and assessment, service planning, case management, housing search and placement, and timely and accurate documentation of services. The Case Manager works with families from diverse backgrounds, and provides most services at the program’s scattered sites units.

Knowledge, Skills , and Abilities:

  • Basic knowledge of community resources and principles of case coordination to initiate/coordinate service delivery and follow-up services.
  • Ability to work effectively with families from diverse cultures.
  • Strong mediation, negotiation, verbal and written communication skills.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
  • Knowledge of homelessness, housing subsidies, and other housing issues.
  • Strong organizational skills and attention to detail.

Educational and Other Requirements:

  • One to three years of Case Management/Housing Search experience.
  • Bachelor's Degree preferred.
  • Position requires car and valid Driver's License.
  • Bilingual-Spanish preferred.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Requires driving to units for case management meetings, as well as to other meeting sites related to service provision and housing. May require some evening hours. Work can be fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Administrative Assistant

Position: Administrative Assistant

Hours: 40 hours/week; 8AM-4PM; flexible hours at times and some Saturdays

General Summary of Duties: Opportunity to be an integral member of a new program helping woman improve their self-sufficiency and work toward economic independence.  The Administrative Assistance is responsible for administering all activities required to maintain and enhance the operations of the Supportive Housing Programs and STEPS.  Responsibilities include but are not limited to: provide administrative support for self-sufficiency workshops, establishing relationships with Property Managers/Landlords regarding maintenance of apartments, maintaining leases, overseeing furniture acquisition and apartment set-ups. The goal of this position is to ensure efficient operations in order to obtain program and organizational goals.  This position is non-exempt.

Knowledge, Skills, Abilities:

  • Strong computer and Microsoft Suite skills; Word, Excel, and Powerpoint
  • Strong organization skills and attention to details.
  • Strong verbal and written skills. 
  • Ability to work effectively with others in a diverse environment with a focus on quality customer service.
  • Strong problem solving skills and decision making.
  • Ability to work collaboratively in a team environment and independently with assignments achieving timely completion.

Qualifications:

  • High School or GED, preferable some college.
  • At least two years of full time or equivalent part time, secratarial experience with a strong knowledge of Microsoft Office Suite.
  • Ability to perform simple arithmetic functions a must.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.  Work is performed in an office environment. Work may be stressful and fast paced at times. 

How to Apply: To be considered an applicant for this position, please complete the online employment application:

 

Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce. Therefore, all qualified applicant, regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

 

Human Resources

Crittenton Women's Union
Attn: Human Resources
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330


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