Careers
As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves approximately 1,400 people annually through its mobility mentoring, housing, education, and workforce development programs.
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Our current job openings are listed below. For internship opportunities, please see that section.
Staff Accountant
Position Title: Staff Accountant
General Summary of Duties: The Staff Accountant is responsible for conducting activities required to maintain and enhance the finance functions at Crittenton Women's Union, including, but not limited to: accounts payable; accounts receivable; payroll processing; general ledger entries; reconciliations and reporting; and other responsibilities as assigned.
Reports to: Controller
Essential Duties of the Position:
- ACCOUNTS PAYABLE: Processes accounts payable, including petty cash management and reconciliation, data entry of invoices, reconciling vendor statements, maintaining vendor data, reviewing of accounts payable aging for payment selections, preparing check run, matching checks with invoices, preparing checks for mailing and filing invoices and maintaining full records in accordance with established deadlines and organizational procedures; serves as liason with external vendors to ensure accurate, efficient processing of invoices; works with staff and controller as necessary to refine procedures, and maintain and evaluate controls.
- PAYROLL: Working in conjunction with HR, the Staff Accountant will be responsible for the processing of the bi-weekly payroll.
- ACCOUNTS RECEIVABLE: Processes accounts receivable, including coordination and preparation of invoices for billing of contracts and grants in accordance with deadlines and billing requirements; maintains program statistics necessary for billing and regulatory filings; enter and maintain up to date analysis of contract or grant budget to general ledger/bill; maintain accounts receivable billing files and billing report including posting of invoices and payments; prepare daily bank deposit and related control sheet; prepares daily bank transfer/deposit and related control sheet; reconcile accounts receivable and revenue to general ledger, review aging, maintain timely collection and assist with cash flow information. Works with the Director of Finance to monitor contract activity to contract budget; serves as liason to program managers for problem solving and to ensure accurate, efficient processing of invoices; works with staff and controller as necessary to refine procedures and to maintain and evaluate controls.
- GENERAL LEDGER: Prepares assigned journal entries for general ledger, including but not limited to postage allocations, copier allocations, and petty cash.
- RECONCILIATIONS AND REPORTING: Compiles and distributes routine and special reports to insure compliance with timely, accurate processing and recording of accounts payable and receivable; proactively manage audit requirements such as a log of donations greater than $5,000 and assets related invoices; prepares and maintains payables and receivable audit schedules at year end.
- FINANCIAL SUPPORT OF THE BUSINESS ASSIGNED: Participates and takes minutes in the reviews of monthly financial reports with program directors; assist in revenue and expense variance analyses; follow up on action items for further anlaysis and corrective action plans; assist in development of forecasts and budgets.
- ROUTINE AND SPECIAL PROJECTS: Assists with routine and special projects to support the objectives of the finance department's fiscal operations; expected to lead at least one operational project for the department determined during the planning process.
- MISCELLANEOUS:Other assignments as required to insure the fiscal stability and operational viability of Crittenton Women's Union.
Knowledge, Skills, Abilities:
- Thorough understanding of Generally Accepted Accounting Principles (GAAP).
- Strong analytical and accounting skills.
- Intermediate to advanced experience with MS Word, MS Excel, MS Outlook, and other accounting programs.
- Intermediate to advanced knowledge of major accounting software packages for both general ledger and statutory accounting. Financial Edge preferred.
- Must be able to effectively handle multiple projects simultaneously in a deadline driven environment.
- Excellent verbal, written communication and interpersonal skills.
- Ability to work independently and as part of a team and take on new tasks with a high level of difficulty.
- The individual will be expected to work with minimal up-front guidance and take ownership of his/her work product. The individual will work closely with all major functional leaders of the company.
Educational and Other Requirements:
- Bachelors of Science in Accounting or equivalent from an accredited university strongly preferred.
Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times.
How to apply: To be considered for this position please click on the button below to complete the online employment application:
Food Service Assistant
Position Title: Food Service Assistant
Reports to: Director of Food Services
Hours: Monday-Friday 7:30am- 3:30pm (Non-Exempt)
General Summary of Duties: Prepare and pack home delivered meals. Accurately deliver meals to elders throughout the Boston area. Help clean and maintain vans and kitchen areas.
Essential Duties of the Job:
- Ability to easily walk up and down stairs repeatedly daily.
- Ability to wait on customers in a polite professional manner.
- Ability to lift 30 pounds repeatedly daily.
- Ability to stand for 2-3 hours at a given time.
- Vaild U.S. Driver's License required.
- Basic computer skills.
- Read and follow instructions, understand written and oral mult-step instructions.
- Other related duties as assigned.
Educational and Other Requirements:
- High School Diploma or GED preferred.
Physical Demands/Working Conditions: The usual and customary methods of performing the job's functions require the following physical demands: lifting of up to 50 pounds occasionally, 20 pounds frequently and/or daily moving or lifting up to 10 pounds; standing several hours a day; carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling. Ability to stand and to climb stairs for sustained periods of time.
How to apply: To be considered for this position please click on the button below to complete the online employment application:
Guest Advocate (multiple shifts available)
Position Title / Shift:
Position Title: Guest Advocate- Various Shifts
Shift: FT Tues- Sat 3 - 11 p.m. (Spanish Speaking) ; PT Overnight Fri and Sat 11p.m.-7a.m. (16 hours); Per Diem (as needed coverage; various shifts)

General Summary of Duties: The Guest Advocate is responsible for the day-to-day functioning of the Hastings House Program. Their job is to ensure smooth daily operation of the program, including maintaining a safe, clean, and orderly environment. The Guest Advocate supervises guest, move-ins and exits; maintains inventory lists for rooms/apartments; coordinates chores schedules and monitors chores; responds to guest issues and requests; assures that guest are abiding by program rules and expectations; provides crisis management; and, along with other staff, provides emergency cell phone coverage for guests.
Essential Duties of the Position:
- Client Management: Provides guest supervision, monitors guest activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and guest by managing conflict resolution as needed; provides program orientation to new guest.
- Service Delivery: Assists other Guest Advocate in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
- Self-Sufficiency: Plans and work to support guest with whatever is needed to help them attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
- Operational Support: Insures the health and safety of the program and guest by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
- Administrative Support: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
- Miscellaneous: Other activities as required and assigned by your supervisor .
Knowledge, Skills & Abilities:
- Effective verbal and written communication skills.
- Ability to multi-task and effectively prioritize competing demands.
- Good follow-through and attention to detail
- Ability to work with a diverse population.
- Strong team player.
Physical Demands/Working Conditions: Requires walking, sitting, some bending, stooping and stretching. Ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the Hastings House. Work may be stressful at times.
Overnight Program Supervisor
Position: Overnight Program Supervisor
Hours: 11pm-7am (Exempt) Mon thru Fri with rotating on-call weekends to provide back-up coverage.
General Summary of Duties: The Program Supervisor- Overnight Shift is responsible for ensuring a safe environment for the guests and staff on the overnight shift. The Program Supervisor is the direct supervisor for all overnight staff in accordance with CWU policies and procedures and is supervised by the Director of Residential Services. Key to this position is the coordination of department activities and special projects during the overnight.
Essential Duties of the Position :
- Strong attention to detail
- Strong written and verbal communication skills
- Experience working in a residential shelter environment
- Ability to work with diverse populations
- Minimum of one year experience providing direct care services
- Experience with working independently to accomplish goals and tasks assigned.
- Ability to work effectively with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
- Ability to define problems collects data, establish facts, and draw conclusions.
- Effective problem-solving skills, including demonstrated skills in successful conflict resolution.
Knowledge, Skills And Abilities:
- College degree Preferred.
- Experience working in a human services program.
- Prior experience in supervising staff.
- Spanish-speaking ability preferred.
- Strong leadership skills
- Proficient in Microsoft Office
Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment.
How to apply: To be considered for this position please click on the button below to complete the online employment application.
Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce. Therefore, all qualified applicant, regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

