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Careers

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves approximately 1,400 people annually through its mobility mentoring, housing, education, and workforce development programs.

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Our current job openings are listed below. For internship opportunities, please see that section.

Case Manager for Shelter Living and Placement (Hastings House)

Position Title: Case Manager for Shelter Living and
Placement—Congregate

General Summary of Duties: The Case Manager for Shelter Living and Placement is responsible for supporting shelter guests to obtain permanent housing and make progress toward economic self-suffciency.  Responsibilities include, but are not limited to: performing intake assessments to identify each family's strenths and needs; collaborating with guests to develop goals and monitor progress; assisting guests to eliminate barriers to housing and employment; referral to internal and external resources; and timely and thorough completion of service documentation.

Knowledge, Skills & Abilities:

  • Basic knowledge of case management principles and community resources.
  • Knowledge of subsidized housing process.
  • Cultural competency and ability to establish effective professional relationships with diverse groups of clients.
  • Strong verbal and written communication skills.
  • Strong organizational skills and high level of attention to detail.

Educational and Other Requirements: One to three years experience providing case management services to homeless and/or low-income families.  Bachelor’s Degree preferred. Bilingual (English/Spanish) preferred.

Guest Advocate (multiple shifts available)

Position Title: Guest Advocate

Shift:  Full Time: Tuesday-Saturday, 3-11PM various shifts (all include some weekend hours)

            Part Time: Friday-Monday, 11PM-7AM (32 Hours)

General Summary of Duties: The Guest Advocate is responsible for the day-to-day functioning of the Hastings House Program. Their job is to ensure smooth daily operation of the program, including maintaining a safe, clean, and orderly environment. The Guest Advocate supervises guest, move-ins and exits; maintains inventory lists for rooms/apartments; coordinates chores schedules and monitors chores; responds to guest issues and requests; assures that guest are abiding by program rules and expectations; provides crisis management; and, along with other staff, provides emergency cell phone coverage for guests.

Essential Duties of the Position:

  • Client Management: Provides guest supervision, monitors guest activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and guest by managing conflict resolution as needed; provides program orientation to new guest.
  • Service Delivery: Assists other Guest Advocate in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
  • Self-Sufficiency: Plans and work to support guest with whatever is needed to help them attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
  • Operational Support: Insures the health and safety of the program and guest by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
  • Administrative Support: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
  • Miscellaneous: Other activities as required and assigned by your supervisor .

Knowledge, Skills & Abilities:

  • Effective verbal and written communication skills.
  • Ability to multi-task and effectively prioritize competing demands.
  • Good follow-through and attention to detail
  • Ability to work with a diverse population.
  • Strong team player.
  • Bilingual Spanish-English or Hatian-Creole-English preferred.

Physical Demands/Working Conditions: Requires walking, sitting, some bending, stooping and stretching. Ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the Hastings House. Work may be stressful at times.

Mobility Specialist (Finance)

Job Title: Mobility Specialist (Finance)

Department: Mobility Mentoring™ Programs and Services

Hours:  Full Time (exempt)

SCOPE: This position is a key member of the Mobility Mentoring Center- Boston.  The Specialist will work directly with low income clients to teach them critical skills in promoting economic mobility including conducting assessments, developing long term and short term self-sufficiency goals and guiding clients toward appropriate next steps.  This position is designed to work holistically with clients to identify strengths and problem solve around challenges toward promoting economic mobility.  Therefore goals may be around career development, education/training, financial management, family stability or well-being.  However, the deepest expertise required for this position is in financial coaching.

Essential Duties of the Job:

Economic Mobility Expertise:

  • Provide one to one goal setting and guidance on associated tasks toward goal achievement to low income women, specifically around goals related to promoting economic mobility.
  • Conduct detailed assessments and monitor and document participants’ progress according to individual plans.
  • Recruit students and participants for CWU services.
  • Ability to facilitate and teach classes of adult learners.

Financial Stability Expertise:

  • Provide personal financial coaching to assist low income adults with budgeting, banking, asset development, credit score management, debt reduction and management, and financial planninng for the future, among other financial topics.
  • Develop curriculum and teach workshops on various financial management topics.
  • Develop and maintain close connections to legal, home-buyer, foreclosure prevention, mediation, credit counseling, and other related colleagues who operate in Massachusetts.
  • Offer consultation and support to CWU staff in all programs on working with clients on financial management.
  • Research best practices for promoting financial literacy among our client population and develop recommendations for improving our work.
  • Support clients in managing their student loan debt in coordination with CWU's ongoing efforts in this area.

Knowledge, Skills & Abilities:

  • Experience and demonstrated knowledge of promoting economic mobility for low income adults.
  • Experience and demonstrated knowledge of financial literacy for low income adults.  Formal training preferred, considerable experience can replace formal training.
  • Ability to facilitate and teach classes of adult learners.
  • Superior computer skills with solid knowledge of Microsoft Office Suite.
  • Excellent organization skills, willingess to report on all aspects of work and analyze efforts form continous improvement.
  • Ability to travel between program sites within Boston neighborhoods.  Massachusetts license and reliable car are a plus.
  • Ability to keep us up to date with the current news on the financial industry and consumer rights in Massachusetts as well as adjust to changes as needed.  

Educational Requirements and Qualifications:

  • Bachelor’s degree and two years of experience in financial coaching and/or workshop instruction.  Will consider more experience in lieu of formal education. 
  • Experience promoting economic mobility among low income women strongly preferred.
  • Experience teaching, especially with adult learners, preferable.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

How to Apply: To be considered for this position please click on the button below to complete the online employment application.

Facilities Worker

Position: Facilities Worker

Hours: Full-Time (hourly)

Job Description: The primary goal of the Facilities Worker is to provide a safe and adequate living/working environment for the staff and tenants at CWU’s assigned locations. Under the supervision of the Director Facilities & Operations, the Facilities Worker is responsible for assisting in the overall maintenance operations and other maintenance work in accordance to agency policies and procedures. This position requires an individual who enjoys working in a collaborative work environment with good communications skills and a customer service orientation. Applicants with an interest in Crittenton Women’s Union mission and some familiarity with its practices are desired.

General Summary of Duties: The Facilities Worker will be responsible for maintaining CWU’s facilities. Duties will include general repairs, grounds maintenance and routine upkeep of the CWU’s sites, with a focus on our congregate family shelter. The associate will work generally an eight hours shift but the position will also be required to be on a rotating on-call schedule.

Knowledge, Skills, Abilities:

  • Basic knowledge of general repairs, grounds maintenance, routine preventative maintenance, appliance repair, and electrical repair and installation.
  • Have basic knowledge and experience in one or more of the following fields: carpentry, electrical, plumbing, masonry.
  • Effectively use a variety of hand and power tools.
  • Safety practices and procedures relating to the building trades.
  • Communicating with staff regarding all maintenance and repair issues as needed.
  • Ability to work independently and as part of a team.
  • Must be able to operate and maintain appropriate machines such as floor buffer/carpet cleaner, snow blowers, etc.
  • Willingness to work in a diverse environment in regards to race, ethnicity, culture, sexual orientation and gender.
  • Ability to lift up to 50 pounds.

Qualifications:

  • Any combination of education, training, and experience, which demonstrates ability to perform the duties and responsibilities as described, including progressively responsible experience in building maintenance and repair and/or building-trades work.
  • A valid driver’s license is required

PhysicalDemands/Working Conditions: Requires standing, bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a power tools and manual tools. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Must be able to lift 50lbs. Work is performed in and outside of buildings and in inclement weather. Performs a variety of physical labor including climbing ladders, bending, kneeling, reaching, and standing for long periods of time; lift and carry boxes, tools, equipment, and materials. Work may be stressful and fast paced at times. 

How to Apply: To be considered an applicant for this position, please complete the online employment application below:

Senior Grant Writer

Position Title: Senior Grant Writer 

Reports to: VP of Institutional Advancement

General Summary of Duties: This position is responsible for developing compelling proposals to secure funding for the economic mobility programs and services at Crittenton Women's Union (CWU). Corporate and foundation grant support represents approximately 50% of philanthropic dollars raised annually at CWU. Under the supervision of the VP of Institutional Advancement, the Senior Grant Writer develops the majority of the organization's proposals for general operating and program support. Working in accordance with established department policies and procedures, the Senior Grant Writer will manage and grow existing relationships, prospect for new ones, and maintain the proposal and report submission calendar. At times proposal development will derive from existing templates and boilerplate.  At other times, proposals will be for new projects and initiatives that require information gathering and fresh creative writing. The Senior Grant Writer will perform a variety of editing functions in an accurate and professional manner by proof-reading various marketing materials and reviewing documents and briefs.

Duties include: impeccable grant tracking and deadline management for all submissions and reports; meeting all grant reporting and stewardship requirements for the portfolio; conducting site visits; prospecting for new potential funding opportunites and upcoming RFPs; and collaborating with program directors and the CWU Departments of Research, Advocacy, and Finance to insure that proposal content is accurate and compelling. As needed, the Senior Grant Writer will organize and participate in meetings with staff from multiple departments to obtain the information required to understand a program’s concept and design; to communicate authoritatively with funders; and to determine the criteria necessary to develop successful proposals

Essential Duties of the Job:

  • Serve as the primary staff person to plan, coordinate, and execute the completion of 80-90 letters of intent, and proposals, and reports annually.
  • Assume primary responsibility for writing, editing, and submitting proposals that include needs analysis, goals, objectives, activities, action plans, performance indicators, evaluation strategies, timelines, budget, and supporting data. Some six-figure grants will be co-written with the VP of Institutional Advancement.
  • Serve as the editor for marketing and communication materials including annual reports, briefs, and peer reviewed articles.
  • Take charge of stewardship and relationship-building with grant funders (i.e. drafting strong cover letters and acknowledgements, fielding requests for volunteer opportunities, organizing site visits).
  • Use Raiser's Edge to accurately maintain a schedule for and track deadlines.

Knowledge, Skills, Abilities:

  • Knowledge and experience that includes a history of successful grant writing and project planning for a large social service organization or a hospital.
  • Ability to understand and articulately describe complex policies that govern a large agency involved in direct service (housing, educational access and anti-poverty programs), research, and advocacy. 
  • Superior written communication skills.
  • Exceptional editing skills.
  • Computer skills and demonstrated knowledge of Word, Excel, basic database entry, other standard software programs. Raiser’s Edge experience is a plus, but not necessary;

Educational and Other Requirements:

  • Bachelor’s Degree in English, journalism or related field.
  • Five years related experience writing a diverse range of private, family, and corporate foundation grant applications.
  • Experience in copy, editing, and proof-reading.
  • Experience in the social service sector preferred.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful and fast paced at times.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Mobility Mentor- Worcester LEAP

Job Title: Mobility Mentor- Worcester LEAP

Hours:  Full Time. Some weekends and evenings may be required.

Status: Non-exempt

General Summary of Duties: The Worcester LEAP Program Mobility Mentor will work out of the Worcester Housing Authority, providing Mobility Mentoring to participants in the Worcester LEAP Program. Worcester LEAP is an innovative five-year initiative funded by DHCD and run by CWU in partnership with the Worcester Housing Authority. The program is designed to assist low-income families to reach their goals of education, career mobility, savings and economic independence. The program combines participant-driven supportive services and coaching, peer support and learning, and cash incentives to lead to families obtaining self-sufficient wages and assets.

The Mobility Mentor provides support to participants in their journey to self-sufficiency. Mentor activities include, but are not limited to: outreach and recruitment; assisting with goal setting; coaching in self-sufficiency skills; referral to community resources; facilitation of groups and workshops; data management and reporting; and the delivery of services consistent with program objectives and standards.

Knowledge, Skills & Abilities:

  • Proficiency in Spanish helpful.
  • Knowledge of and experience with strengths-based and participant driven program models.
  • Knowledge of and experience with service coordination, and advocacy to initiate/coordinate service delivery and follow-up services.
  • Knowledge of public and private health, social service, advocacy, educational, and workforce development agencies in order to enhance stability of participants and their families.
  • Knowledge of workforce development, economic literacy, education and career exploration.
  • Ability to and experience with group facilitation.
  • Abitlity to respond flexibly to a fluid and evolving program environment.
  • Ability to work collaboratively with participants to maximize self-determination.
  • Ability to work as a memeber of an active team.

Educational Requirements:

  • Bachelor’s degree is required with a Master's degree preferred in a related field. Two years of full-time, or equivalent part-time, professional experience in social services, or some other equivalent combination of education and work experience.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

How to Apply: To be considered for this position please click on the button below to complete the online employment application.

Healthy Families Supervisor

Position: Healthy Families Supervisor

Hours: 9AM-5PM

Status: Exempt

General Summary of Duties: Healthy Families provides home visiting and group services to first-time parents who are 24 years of age or younger at the time of referral.  The Healthy Families Supervisor is responsible for providing quality, supportive supervision to Home Visitors.  The Supervisor is also responsible for direct supervision of an Administrative Assistant/Program Support Staff, and for overseeing the data tracking and quality assurance of the program.  Responsibilities include, but not limited to: direct supervision, quality assurance, group services and other services consistent with program objectives.

Knowledge, Skills And Abilities:

  • Knowledge of and experience with pregnancy, infant/toddler development, positive parenting/behavior management, youth development, young families.
  • Detail-oriented; familiar with quantitative data tracking.
  • Strong computer skills.
  • Respectful of individual and cultural differences and interest in working with culturally diverse populations.
  • Experience with group-based parenting services is helpful.
  • Experience working with parents in a strengths-based model a plus.

Educational and Other Requirements:

  • Bachelor’s degree or higher.
  • At least 2 years of experience providing reflective supervision in a human services agency.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Custodian

Position: Custodian

Hours: 40 hours/week; days (occasional evenings and weekends)

Reports to: Director of Facilities and Operations

General Summary of Duties: Under the supervision of the Director of Facilities & Operations, this position is responsible for the direction of all custodial services within Crittenton Women's Union's Hastings House.  The Custodian performs a variety of general maintenance and cleaning duties to support the maintenance of a risk free environment for all staff and program participants by developing systems for on-going building and equipment maintenance.

Essential Duties of the Job:

  • Clean and sanitize restrooms/bathrooms daily; refill restroom dispensers.
  • Clean, dust, and wipe furniture and radiators; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers in offices, conference rooms and common areas.
  • Conduct terminal cleaning of assigned rooms and locations.
  • Assist with the setup of facilities for meetings, classrooms, conferences, events, etc.
  • Strip, clean, buff and apply floor sealer and floor finish to hard surface floors; vacuum and shampoo carpets.
  • Use and maintain assigned power equipment and hand tools; buffers, steamers, extractors, high pressure washers, vacuums, brooms, mops, and other equipment for the cleaning and general maintenance of floors, walls, carpets, furniture, etc.

Knowledge, Skills, Abilities:

  • Methods of maintaining, cleaning and preserving a variety of surfaces; proper use of a wide range of chemicals according to state and federal regulations; handling and disposing of materials with care.
  • Skill and Ability to: work with pesticides; safely dispose of hazardous material; identify stains and use proper chemicals for their removal; operate manual and power equipment; work effectively in and around the public; perform physical labor; understand and carry out oral and written directions; maintain cooperative working relationships; demostrate sensitivity to and respect for a diverse population. Ability to pass a CORI check

Educational and Other Requirements:

  • Any combination of education, training, and experience, which demonstrates ability to perform the duties and responsibilities as described, including experience in custodial setting.  One year of custodial experience.  Custodial and building maintenance in a school, hospital, or office setting preferred.  Background in construction settings preferred.

Physical Demands/Working Conditions: Requires standing, bending, stooping, and stretching.  Communication to peers requires use of voice.  Requires eye-hand coordination and manual dexterity sufficient to operate power tools and manual tools. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in and outside of buildings and in inclement weather.  Performs a variety of physical labor including climbing ladders, bending, kneeling, reaching, and standing for long periods of time; lift and carry boxes, tools, equipment, and materials.  Ability to lift 50lbs.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce. Therefore, all qualified applicants regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

 

Human Resources

Crittenton Women's Union
Attn: Human Resources
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330


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