Donate Now
Logo Background

Careers

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves approximately 1,400 people annually through its mobility mentoring, housing, education, and workforce development programs.

E-Verify logo

To learn more about our competitive benefits, Download PDF
Please review our Criminal Offender Record Information (CORI) Policy, Download PDF

Our current job openings are listed below. For internship opportunities, please see that section.

Food Service Assistant

Position Title: Food Service Assistant

Reports to: Director of Food Services

Hours: Monday, 8-7 Tuesday, Wednesday, Thursday 7-3,  Sunday 3-7

General Summary of Duties:

  • FOOD PREPARATION AND DISTRIBUTION: Carries out daily tasks required to prepare, distribute and/or serve all meals, inlcuding but not limited to breakfast, lunch, dinner, staff, HDM, meetings and other events as assigned; prepares, packages and delivers all meals including, HMD, in compliance with standards for quality and portion control; prepares, identifies and maintains logs and other reports as needed for the Food Services Department including HDM.
  • QUALITY CONTROL: Maintains and cleans all kitchen, dining room, store room and Food Service equipment (including dishes, silverware, glassware, pots and pans) and food preparation surfaces; maintains cleanliness of kitchen, dining room and food storage area, shelves, walls, floors and loading dock in accordance with organizational policies, standards of practice, license and code regualtions; maintains all equipment related to HDM, including delivery van.
  • DRIVING: Must be able to drive full size van in a safe and controlled fashion.  Ability to climb up and down stairs to deliver meals to the elderly.  Maintains van cleanliness and checks engine fluids on a regular basis.

Knowledge, Skills, Abilities:

  • Ability to lift 30 pounds repeatedly throughout the shift.
  • Ability to stand for 2-3 hours at any given time and travel up and down steps.
  • Valid U.S. Driver's License.
  • Experience driving a full sized van.
  • Basic computer skills; Microsoft Office and Outlook preferred.
  • Ability to read and follow instructions, understand  written and oral multi-step instructions.

Educational and Other Requirements:

  • High School Diploma or GED preferred.

Physical Demands/Working Conditions: The usual and customary methods of performing the job's functions require the following physical demands: lifting of up to 50 pounds occasionally, 20 pounds frequently and/or daily moving or lifting up to 10 pounds; standing several hours a day; carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling.  Ability to stand and to climb stairs for sustained periods of time. 

How to apply: To be considered for this position please click on the button below to complete the online employment application:

Administrative Assistant and Program Support- Healthy Families

Position: Administrative Assistant and Program Support- Healthy Families

Hours: Full-Time, 9:00AM- 5:00PM

Status: Non-Exempt

General Summary of Duties:

CWU’s Boston Neighborhoods Healthy Families program helps pregnant and first-time parents, 24 years old or younger, develop strong parenting skills and build the groundwork for long-term economic self-sufficiency. This free home-visiting program supports young parents until their child’s third birthday.

The Administrative Assistant and Program Support will provide administrative support for the program. Responsibilities include detailed record keeping and data management, and office coordination and interaction with program participants. This position is also responsible for contacting new referrals and support in community events.

Knowledge, Skills, Abilities:

  • Strong computer and Microsoft Suite skills; Word, Excel, and Powerpoint
  • Strong organization skills and attention to details.
  • Strong verbal and written skills. 
  • Ability to work effectively with others in a diverse environment with a focus on quality customer service.
  • Strong problem solving skills and decision making.
  • Ability to work collaboratively in a team environment and independently with assignments achieving timely completion.

Educational and Other Requirements:

  • Bachelor’s degree is preferred.
  • Associates Degree is required.
  • Experience with data entry is preferred.
  • Previous experience working with young parents in a human service environment is preferred.

Physical Demands/Working Conditions:

Requires prolonged sitting, some bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.  Work is performed in an office environment. Work may be stressful and fast paced at times. 

How to Apply: To be considered an applicant for this position, please complete the online employment application:

 

Coordinator, Congregate Co-Sheltering Program

Position: Coordinator, Congregate Co-Sheltering Program

Hours: 9am–5pm with flexibility to work occasional evenings and Saturdays.

General Summary of Duties: The Coordinator  of the Co-Sheltering Program in collaboration with the Assistant Director for Supportive Housing provides direct management & leadership for the overall program; ensuring all contractual and CWU policies are followed. Co-Sheltering is funded through the Department of Community and Housing Development (DHCD) as part of the Housing Program.  CWU’s Co-Sheltering Program provides transitional living for single moms and their children, who have been residing in CWU’s congregate shelter program, Hastings House. The goal of the Co-Sheltering program is to take shelter living to the next level by providing an increased focus on improved self-sufficiency through using CWU’s Mobility Mentoring® platform. DHCD and CWU require families to pursue independent living and make advances in their education and/or employment during their stay in shelter.  As a start-up program, activities will include setting policies, training staff, establishing community resources and partnerships as appropriate, and liaising with CWU’s Mobility Mentoring Program and Services.

Knowledge, Skills and Abilities:

  • Ability to work in a collaborative environment to effectively engage all stakeholders.
  • Interest in innovative, creative, and specialized programs.
  • Ability to facilitate group meetings, workshops, and in-services.
  • Strong supervisory skills; ability to mentor and coach staff.
  • Ability to work independently to accomplish goals andassigned tasks.
  • Ability to work effectively with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
  • Ability to collects data, establishes facts, and draw conclusions.
  • Effective problem-solving skills, including demonstrated skills in successful conflict resolution and collaborative problem solving.

Qualifications and other Requirements:

  • Bachelors or Masters in Human Services or related degree preferred.
  • Two or more years of experience working in human services programs.
  • Prior experience with program start-up and supervising staff.
  • Willingness to work a flexible schedule including some evenings/weekends.
  • Massachusetts driver license along with reliable transportation.
  • Strong verbal, written and communication skills.
  • Strong writing skills and Microsoft suite.
  • Minority candidates strongly encouraged to apply.

Physical Demands and Working Conditions :The position requires the following; prolonged sitting, some bending, stooping and stretching, eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and otheroffice equipment.  Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.  Work is performed in an office environment and occasionally with home visits. Work may be stressful at times.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Housing Stabilization Case Manager

Position: Housing Stabilization Case Manager

Hours: Monday - Friday, 9:00 am - 5:00 pm, occassional 12:00 pm - 8:00 pm

General Summary of Duties:

  • Work with families as part of an interdisciplinary team to develop a stabilization plan that assists each family’s effort to remain stably housed and best meets their economic and stabilization needs.
  • Conduct office and home visits to support and assist families in implementing their stabilization plan.
  • Provide intervention services to assist families with problem solving, including holding family meetings as appropriate.
  • Assist families with all aspects of managing their tenancy, including collaborating with housing team and landlords.
  • Provide advocacy training, consumer education and crisis management when necessary to prevent housing disruption.
  • Develop relationships with community organizations and resources in order to strengthen referral base for families sustaining housing.
  • Help families establish, strengthen, and maintain residential stability and connections to their neighborhood, such as connections to schools, employment services, medical providers.
  • Monitor families’ progress through documentation and reporting process.
  • Participate in all departmental staff and team meetings.
  • Participate in supervision and professional development opportunities.

Knowledge, Skills, Abilities:

  • Experience working in the community with a diverse population, including homeless families.
  • Ability to collaborate with families to develop goals, and to provide clear feedback about progress.
  • Ability to complete required documentation in a thorough and timely manner.
  • Familiarity with a variety of housing subsidy programs, as well as Landlord/Tenant rights.
  • Ability to communicate effectively; both written and verbal skills.
  • Strong mediation and negotiation skills and abilities.
  • Strong computer skills and ability to enter data accurately into electronic outcomes data base.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.

Education and Other Requirements:

  • Bachelor's Degree  with experience in human and/or social services field is strongly preferred.
  • Bi-lingual in Spanish preferred.
  • Demonstrated ability to work in an office and field-based settings with a diverse population.
  • Access to a reliable vehicle to perform home visits is required. 

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office and field environment, client apartment and various other locations as needed. Work load is often fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Position: Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Hours: Monday- Friday, 9am-5pm. Some evening hours may be required.

General Summary of Duties: The Case Manager for Shelter Living and Placement provides case management services for the Scattered Sites Shelter Program of Crittenton Women’s Union. The Scattered Sites Program provides temporary shelter in apartment units for homeless families. Responsibilities include, but are not limited to: orientation of new shelter guests, intake and assessment, service planning, case management, housing search and placement, and timely and accurate documentation of services. The Case Manager works with families from diverse backgrounds, and provides most services at the program’s scattered sites units.

Knowledge, Skills , and Abilities:

  • Basic knowledge of case management principles and community resources.
  • Cultural competency and ability to establish effective professional relationships with diverse group of clients.
  • Knowledge of homelessness, housing subsidies, and other housing issues.
  • Strong verbal and written communication skills.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
  • Strong organizational skills and high level of attention to detail.
  • Strong computer skills.

Educational and Other Requirements:

  • Bachelor's Degree preferred.
  • One to three years of Case Management/Housing Search experience is required.
  • Position requires car and valid Massachusetts Driver's License.
  • Bilingual in Spanish or Haitian Creole is preferred.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Requires driving to units for case management meetings, as well as to other meeting sites related to service provision and housing. May require some evening hours. Work can be fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Custodian/Facilities

Position: Custodian/Facilities

Hours: Saturday-Wednesday, 1pm-9pm

Reports to: Director of Facilities and Operations

General Summary of Duties: Under supervision of the Director of Facilities & Operations this position performs a variety of duties in the general maintenance and cleaning of buildings, facilities, and equipment at Crittenton Women’s Union facilities. Responsible for the direction of custodial services within the facility. This position works collaboratively with housing supervisory staff to identify custodial needs and establish timelines for completion.

Knowledge, Skills, Abilities:

  • Clean and prepare rooms for turnovers: change blinds, buff floors, patch & paint walls, clean lights and make any other small repairs needed; within 24 hours of occupant leaving housing.
  • Maintain and clean lighting fixtures throughout building.
  • Clean and sanitize restrooms/bathrooms as needed; refill restroom dispensers.
  • Clean, dust, and wipe furniture and radiators; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers in offices, conference rooms, and common areas.
  • Assist with the setup of facilities for meetings, classrooms, conferences, events, etc.
  • Strip, clean, buff and apply floor sealer and floor finish to hard surface floors; vacuum and shampoo carpets.
  • Use and maintain assigned power equipment and hand tools; buffers, steamers, extractors, high pressure washers, vacuums, brooms, mops, and  other equipment for the cleaning and general maintenance of floors, walls, carpets, furniture, etc.
  • Wash walls all common areas and hallways; Use ladders when required in work assignments.
  • Secure buildings when facilities are not in use: checking for unlocked doors and windows, report any unauthorized occupants, turn off lights.
  • Follow instructions regarding the storage and use of chemicals and supplies.  Use as directed.
  • Maintain orderly supply and storage areas, including disposal of trash and debris left by housing occupants.
  • Perform landscaping and related activities such as removing snow or debris from sidewalks and stairs in areas using hand-operated tools or small power equipment.
  • Move furniture, equipment, supplies and tools on an incidental basis.
  • Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and dust mops.
  • Attend safety meetings and other facilities related meetings.
  • Handle recycling materials.
  • Report needed work orders to Director of Facilities & Operations.
  • Assist with inventory control and ordering of cleaning supplies.
  • Safely operate all vehicles and other job related equipment.
  • Support and enforce all OSHA rules, and organizational health and safety regulations and guidelines, etc.
  • Perform related duties as required.

Physical Demands/Working Conditions: Requires standing, bending, stooping, and stretching.  Communication to peers requires use of voice.  Requires eye-hand coordination and manual dexterity sufficient to operate power tools and manual tools. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in and outside of buildings and in inclement weather.  Performs a variety of physical labor including climbing ladders, bending, kneeling, reaching, and standing for long periods of time; lift and carry boxes, tools, equipment, and materials.  Ability to lift 50lbs.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Family Programming Assistant

Position: Family Programming Assistant

Status: Non Expemt

Hours: Monday-Friday, 4pm-8pm

General Summary of Duties: The Family Programming Assistant will support the Case Manager and Assistant Director of Supportive Housing. S/he will help to plan and execute programs and events for parents and children at Horizons Transitional Living Place. This includes monitoring activities and enforcing rules and regulations and providing crisis intervention support as needed. S/he will also plan and implement life skills instruction to help participants maintain economic independence and self-sufficiency.

Knowledge, Skills, Abilities:

  • Passion for and experience with working with families
  • Creativity, patience and a good attitude
  • Proficiency in Spanish or Chinese is preferred
  • Knowledge of Microsoft Office is required
  • Excellent problem solving skills and ability to stay calm under pressure

Educational and Other Requirements:

  • Bachelor's Degree is preferred.
  • Housing Search experience is preferred
  • Valid Massachusetts Driver's License is preferred
  • Experience with group facilitation and training is preferred
  • Experience working with diverse populations

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Case Manager for Shelter Living and Placement (Hastings House)

Position Title: Case Manager for Shelter Living and
Placement—Congregate

General Summary of Duties: The Case Manager for Shelter Living and Placement is responsible for supporting shelter guests to obtain permanent housing and make progress toward economic self-suffciency.  Responsibilities include, but are not limited to: performing intake assessments to identify each family's strenths and needs; collaborating with guests to develop goals and monitor progress; assisting guests to eliminate barriers to housing and employment; referral to internal and external resources; and timely and thorough completion of service documentation.

Knowledge, Skills & Abilities:

  • Basic knowledge of case management principles and community resources.
  • Knowledge of subsidized housing process.
  • Cultural competency and ability to establish effective professional relationships with diverse groups of clients.
  • Strong verbal and written communication skills.
  • Strong organizational skills and high level of attention to detail.

Educational and Other Requirements: One to three years experience providing case management services to homeless and/or low-income families.  Bachelor’s Degree preferred. Bilingual (English/Spanish) preferred.

Guest Advocate (multiple shifts available)

Position Title: Guest Advocate

Shifts: Full Time: Tuesday-Saturday 3pm-11pm

            Full Time: Thursday-Monday 11pm-7am

            Part Time: Friday-Monday, 11pm-7am

General Summary of Duties: The Guest Advocate is responsible for the day-to-day functioning of the Hastings House Program. Their job is to ensure smooth daily operation of the program, including maintaining a safe, clean, and orderly environment. The Guest Advocate supervises guest, move-ins and exits; maintains inventory lists for rooms/apartments; coordinates chores schedules and monitors chores; responds to guest issues and requests; assures that guest are abiding by program rules and expectations; provides crisis management; and, along with other staff, provides emergency cell phone coverage for guests.

Essential Duties of the Position:

  • Client Management: Provides guest supervision, monitors guest activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and guest by managing conflict resolution as needed; provides program orientation to new guest.
  • Service Delivery: Assists other Guest Advocate in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
  • Self-Sufficiency: Plans and work to support guest with whatever is needed to help them attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
  • Operational Support: Insures the health and safety of the program and guest by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
  • Administrative Support: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
  • Miscellaneous: Other activities as required and assigned by your supervisor .

Knowledge, Skills & Abilities:

  • Effective verbal and written communication skills.
  • Ability to multi-task and effectively prioritize competing demands.
  • Good follow-through and attention to detail
  • Ability to work with a diverse population.
  • Strong team player.
  • Bilingual Spanish-English or Hatian-Creole-English preferred.

Physical Demands/Working Conditions: Requires walking, sitting, some bending, stooping and stretching. Ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the Hastings House. Work may be stressful at times.

Economic Mobility Coach/Case Manager

Job Title: Economic Mobility Coach/Case Manager

Hours:  Full Time. Some weekends and evenings may be required.

Status: Non-exempt

General Summary of Duties: The Worcester LEAP Program Mobility Mentor will work out of the Worcester Housing Authority, providing Mobility Mentoring to participants in the Worcester LEAP Program. Worcester LEAP is an innovative five-year initiative funded by DHCD and run by CWU in partnership with the Worcester Housing Authority. The program is designed to assist low-income families to reach their goals of education, career mobility, savings and economic independence. The program combines participant-driven supportive services and coaching, peer support and learning, and cash incentives to lead to families obtaining self-sufficient wages and assets.

The Mobility Mentor provides support to participants in their journey to self-sufficiency. Mentor activities include, but are not limited to: outreach and recruitment; assisting with goal setting; coaching in self-sufficiency skills; referral to community resources; facilitation of groups and workshops; data management and reporting; and the delivery of services consistent with program objectives and standards.

Knowledge, Skills & Abilities:

  • Proficiency in Spanish is strongly preferred.
  • Knowledge of and experience with strengths-based and participant driven program models.
  • Knowledge of and experience with service coordination, and advocacy to initiate/coordinate service delivery and follow-up services.
  • Knowledge of public and private health, social service, advocacy, educational, and workforce development agencies in order to enhance stability of participants and their families.
  • Knowledge of workforce development, economic literacy, education and career exploration.
  • Ability to and experience with group facilitation.
  • Abitlity to respond flexibly to a fluid and evolving program environment.
  • Ability to work collaboratively with participants to maximize self-determination.
  • Ability to work as a memeber of an active team.

Educational Requirements:

  • Bachelor’s degree is required with a Master's degree preferred in a related field.
  • Two years of full-time, or equivalent part-time, professional experience in social services, or some other equivalent combination of education and work experience.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

How to Apply: To be considered for this position please click on the button below to complete the online employment application.

Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce. Therefore, all qualified applicants regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

 

Human Resources

Crittenton Women's Union
Attn: Human Resources
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330


hdr_emailalert_ftr Sign Up to Receive the Latest News
hdr_latesttwitter
hdr_quickcontent

One Washington Mall Boston, MA 02108 / Tel: 617.259.2900 / Fax: 617.247.8826 / E-mail:
Copyright (C) 2002-2014 Crittenton Women's Union. All Rights Reserved. Terms of Use.

*First Name
*Last Name
*Email
Business
Job Title
Address 1
Address 2
City
State
Phone
*Zip
* = Required Field