Donate Now
Logo Background

Careers

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves approximately 1,400 people annually through its mobility mentoring, housing, education, and workforce development programs.

E-Verify logo

Please review our Criminal Offender Record Information (CORI) Policy, Download PDF

Our current job openings are listed below. For internship opportunities, please see that section.

Housing Search Specialist

ESSENTIAL DUTIES OF THE POSITION:

  • Conducts housing availability research within Boston and the surrounding communities.
  • Identifies landlords and management companies within areas that provide housing that is affordable with subsidy.
  • Assists Program Mentors and Housing Specialists identify support services in communities outside of Boston.
  • Understand the challenges and resources available to participants e.g. DHCD’s  Home Base  program.
  • Works with staff to identify potential barriers to stable housing, e.g. criminal record, poor credit, past tenancy problems, immigration status, and develops strategies and makes recommendations to address barriers for tenancy.
  • Assists with researching housing options and availability in and outside of Boston
  • Accompanies participants on housing interviews and apartment viewings, and assesses apartments for affordability and quality when necessary.
  • Maintains positive working relationships with housing authorities, landlords, and management companies in order to maximize housing options for guests and participants.
  • Performs all work duties and activities in accordance with CWU policies and procedures.
  • Participates in all staff and team meetings, supervision meetings, and professional development
  • Performs other related duties as requested by supervisor.

 

KNOWLEDGE, SKILLS & ABILITIES:

1.    Knowledge of housing search options, process, housing subsidies and documentation requirements; knowledge of homelessness and housing issues.

2.    Knowledge of tenancy rights and responsibilities.

3.    Strong organizational skills and attention to detail.

4.    Ability to work effectively with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.

5.    Experience working independently to accomplish goals and tasks assigned.

6.    Ability to communicate with community members, regulatory agencies, or members of the business community.

7.    Effective problem-solving skills, including demonstrated skills in successful conflict resolution.

8.    Strong mediation, negotiation, oral, and written skills.

9.    Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.

10.  Proficient in operating Microsoft Office software and data entry.

 

EDUCATIONAL AND OTHER REQUIREMENTS:

1.    Bachelor’s Degree preferred, with experience in housing placement, rental housing, residential property management or related field.

2.    Valid Mass Driver License, access to a reliable car, and ability to travel within the city and surrounding communities.

3.    Must pass a CORI check.

PHYSICAL DEMANDS/WORKING CONDITIONS:

Requires prolonged sitting, some bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.  Work is performed in the community and in an office environment and requires driving to clients’ homes and community sites. Work may be stressful and fast paced at times.  

Stabilization Program Mentor

Who we are:  As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union (CWU) offers a wide range of rewarding career opportunities. When you join CWU, you become part of a deeply committed team that serves between 1,100 and 1,500 people annually through its mobility mentoring, housing, education, and workforce development programs.

 

Crittenton Women’s Union is a high-performing and innovative organization whose work is achieved through the fundamental values of inclusiveness and diversity, mutual respect, support, and learning.

Position: Stabilization Program Mentor

Hours: Monday - Friday; 9am to 5pm, occasional evenings

General Summary of Duties:

  • Work with families as part of an interdisciplinary team to develop a stabilization plan that assists each family’s effort to remain stably housed and best meets their economic and stabilization needs
  • Conduct office and home visits to support and assist families in implementing their stabilization plan
  • Engage guest in goal setting and achievement in the program framework of maintaining permanent housing, employment and savings within a one year horizon
  • Successfully transition participants into longer-term mentoring support
  • Provide intervention services to assist families with problem solving, including holding family meetings as appropriate
  • Assist families with all aspects of managing their tenancy, including collaborating with housing team and landlords
  • Provide advocacy training, consumer education and crisis management when necessary to prevent housing disruption
  • Develop relationships with community organizations and resources in order to strengthen referral base for families sustaining housing
  • Help families establish, strengthen, and maintain residential stability and connections to their neighborhood, such as connections to schools, employment services, medical providers
  • Monitor families’ progress through documentation and reporting process
  • Participate in all departmental staff and team meetings
  • Participate in supervision and professional development opportunities

 

Knowledge, Skills, Abilities:

 

  • Experience working in the community with a diverse population, including homeless and formerly homeless families
  • Ability to collaborate with families to develop goals, and to provide clear feedback about progress
  • Ability to complete required documentation in a thorough and timely manner
  • Familiarity with a variety of housing subsidy programs, as well as Landlord/Tenant rights
  • Ability to communicate effectively; both written and verbal skills
  • Strong organizational, mediation and negotiation skills and abilities
  • Strong computer skills and ability to enter data accurately into electronic outcomes data base
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary

 

Educational and Other Requirements:

 

  • BA with prior work experience in human and/or social services field
  • Bi-lingual in Haitian Creole preferred
  • Demonstrated ability to work in an office and field-based setting with diverse population 
  • Access to reliable vehicle to perform home visits required

 

Physical Demand/Working Condition:

 

Requires prolonged sitting, data entry, some bending, stooping and stretching; requires eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office and field environment, client apartment and various other locations as needed.  Work can be rewarding, stressful and very fast paced; at times   

How to apply: To be considered for this position please click on the link below to complete the online employment application.

 

Application Link

 

 

Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce.  Therefore, all qualified applicant, regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

 

 

 

Mobility Mentor-Boston Mass LEAP

All candidates need to submit a cover letter and resume in one file that outlines their skills and interest in this particular role.

General Summary of Duties: MassLEAP is designed as a 5 year long term supportive program to assist low-income families to reach their goals of education, career mobility, savings and economic independence. The program combines participant-driven supportive services and coaching, peer support and learning, and cash incentives to support families in obtaining self-sufficient wages and assets. The program has service locations in Dorchester, Watertown, Quincy and Boston.

 

The Mobility Mentor’s activities include, but are not limited to: outreach and recruitment of new program participants; working one on one with program participants to support participants with goal setting, furthering their education and career, and connecting to helpful community resources; facilitation of groups and workshops; and data management and reporting.  This position is designed to work holistically with clients to identify strengths and problem solve around challenges toward promoting economic mobility. Therefore goals may be around career development, education/training, financial management, family stability or well-being.

Essential Duties of the Position:

  • ·   Provide one to one mentoring, coaching and goal setting, specifically around goals related to promoting economic mobility for the head of household and their family.
  • ·   Serve as a resource for the participant and family on issues including housing, budgeting, career and education, child care, health care, and more.
  • ·  Conduct detailed assessments and monitor and document participants’ progress according to individual plans.
  • ·  Thorough and organized documentation of caseload efforts, including up to date and accurate documentation of electronic database system according to deadlines.
  • ·    Assist Housing Authorities in recruiting participants for the program
  • ·    Willing to travel to all site locations: Boston, Dorchester, Quincy and Watertown

Knowledge, Skills & Abilities:

  •          Community outreach experience, including presentation and public speaking skills
  • ·         Experience leading or facilitating groups
  • ·         Knowledge of community resources
  • ·         Must be able to manage a case load of up to 25 participants effectively and efficiently
  • ·         Experience working with clients who have experienced trauma and/or crises (homelessness, domestic violence, etc.)
  • ·         Cultural competency and sensitivity with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
  • ·         Advocacy and coaching skills that are compassionate, strengths-based and non-judgmental
  • ·         Effective problem-solving and conflict resolution skills.
  • ·         Ability to work collaboratively as part of a team a fast-paced, changing environment
  • ·         Strong time management skills, organizational skills, and attention to detail.
  • ·         Excellent computer skills, including data entry
  • ·         Flexible work schedule including some evenings and weekends
  • ·         Valid driver’s license and automobile is preferred
  • ·         Bilingual or bicultural is a plus
  • ·         Must pass a CORI check.

Educational Requirements:

  • ·   Bachelor’s degree is required with a Master's degree preferred in a related field. Two years of full-time, or equivalent part-time, professional experience in social services, or some other equivalent combination of education and work experience.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

Application Link 

 

Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Position: Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Hours: Monday- Friday, 9am-5pm. Some evening hours may be required.

General Summary of Duties: The Case Manager for Shelter Living and Placement is responsible for supporting shelter guests in obtaining permanent housing and making progress towards goals related to economic self-sufficiency.  Responsibilities include, but are not limited to: orienting new guests to shelter, performing intake assessments to identify each family’s strengths and needs; collaborating with guests to develop goals and monitor progress; assisting guests to eliminate barriers to housing and employment; housing search and placement, referral to and collaboration with internal and external resources; and timely and accurate completion of service documentation.  Most services are provided at the program’s scattered sites units.

Knowledge, Skills , and Abilities:

  • Basic knowledge of case management principles and community resources.
  • Cultural competency and ability to establish effective professional relationships with diverse group of clients.
  • Knowledge of homelessness, housing subsidies, and other housing issues.
  • Strong verbal and written communication skills.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
  • Strong organizational skills and high level of attention to detail.
  • Strong computer skills.

Educational and Other Requirements:

  • Bachelor's Degree preferred.
  • One to three years of Case Management/Housing Search experience is required.
  • Position requires car and valid Massachusetts Driver's License.
  • Bilingual Spanish or Haitian Creole is preferred.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Requires driving to units for case management meetings, as well as to other meeting sites related to service provision and housing. May require some evening hours. Work can be fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Child and Family Mentor

Position: Child and Family Mentor

Hours: Full-time, 40 hours/week, must be able to work some nights and weekends while maintaining 40 hour work week

General Summary of Duties: The Child and Family Mentor will work in partnership with Mobility Mentors in CWU’s direct service programs. Mobility Mentors work with adults on all aspects of self-sufficiency.  The Child and Family Mentor will work in an intensive, long-term fashion directly with the children and families of participants where they live (which may be at their homes or at CWU’s family shelters). The work of mentoring includes conducting child and family assessments, identifying useful interventions, developing long term and short term goals, and guiding participants toward appropriate next steps. The Child and Family Mentor will work holistically with families to identify strengths and problem solve around challenges. Goals for children may be around health, social-emotional development, and executive functioning, preparing for independence, or education; while goals for families may be around routines or organization, or improved communication or problem solving techniques.

The Child and Family Mentor will also provide broad expertise to CWU staff and families around common child and family issues and resources. S/he will meet 1:1 with families and/or staff to consult with them about specific challenges that are impeding their progress. Examples of common issues include Individualized Education Plans (IEPs), coordinating health or mental health services, and behavior problems.

This position is a key member of the Intergenerational Mobility Project. The Intergenerational Project is a new expansion of CWU’s Mobility Mentoring™ (MM) platform to work with each member of a family—parents and kids—together. While MM has the goal of moving low-income women to economic independence, the Intergenerational Project has the additional goal of helping all members of the family move toward a brighter future. Recognizing that the members of a family are strongly interdependent, and that services for families tend to be incredibly siloed, the Intergenerational Project seeks to create alignment toward goals for the family. We know that when parents do better, their kids do better, and vice versa. We seek to capitalize on this to create virtuous cycles for families, wherein improved economic mobility in the parent enforces child educational gains, children’s improved functioning frees up parent bandwidth for goal attainment, and so on

Knowledge, Skills and Abilities:

  • Knowledge of a wide range of child issues (i.e.: common child health issues, social-emotional development, executive functioning, and education)
  • Knowledge of best practices in the field and connections with systems addressing the aforementioned areas
  • Experience working directly with low-income children and their parents.
  • Ability to connect with and teach to a broad spectrum of learning styles
  • Superior computer skills with solid knowledge of Microsoft Office Suite
  • Excellent organization skills, willingness to report on all aspects of work and analyze efforts for continuous improvement
  • Ability to travel between program sites and participants’ homes within the greater Boston area. Must have license and reliable car.

Educational and Other Requirements:

  •  Bachelor’s Degree and at least two years of experience working with low-income children and/or families is required.
  • Experience in case management, social work, or home visiting is preferred.
  • Experience engaging with child- and family-serving systems in the greater Boston area is preferred
  • Bilingual (Spanish and English) candidates strongly preferred
  • Candidates of color and/or multilingual candidates are strongly encouraged to apply

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.  Work is performed in an office environment. Work may be stressful and fast paced at times. 

How to Apply: To be considered for this position please click on the button below to complete the online employment application.

Case Manager, Congregate Co-Sheltering Program

Position: Case Manager, Congregate Co-Sheltering Program

Hours: 40 hours/week; Flexible hours; predominately 9am-5pm and some Saturdays

General Summary of Duties: The Case Manager is responsible for carrying out client support services using CWU's Mobility Mentoring ® platform for our Congregate Co-Sheltering Program (Co-Sheltering).  The Co-Sheltering Program provides transitional living for single mothers and their children.

The goal of Co-Sheltering is to promote economic independence among women living in our Co-Sheltering program by offering individualized basic skills training, education, and career guidance.  The Co-Sheltering Case Manager's services include activities such as, conducting Bridge to Self-Sufficiency ® assessments, establishing individual mobility goals; ensuring client adherence to DHCD's contractual requirements, such as Re-Housing Plans, annual assessments, housing search, and adherence to shelter policies and procedures.  Case Managers are responsible for facilitating and leading self-sufficiency workshops for clients, which occur primarily in the evening and some Saturdays.  A key element of the work is helping the client learn to use group/ peer supports for leveraging healthy and supportive connections. 

Knowledge, Skills, Abilities:

  • Basic knowledge of principles of community organization, case coordination, and advocacy to initiate/ coordinate service delivery and follow- up services.
  • Knowledge of scope and activities of public and private health and welfare agencies in order to enhance the level of guest's welfare and promote families' long-term stability.
  • Ability to work effectively with families from diverse cultures.
  • Strong mediation, negotiation, verbal and written communication skills.
  • Knowledge of homelessness, housing subsidies and other housing issues.
  • Strong organizational skills and attention to detail

Educational and Other Requirements:

  • Bachelor's Degree is preferred.
  • One to three years of Case Management/Housing Search experience is preferred
  • Bilingual in Spanish is required
  • Valid Massachusetts Driver's License required
  • Experience with group facilitation and training is preffered

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping, stretching, driving and climbing stairs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be demanding and fast paced at times.

How to Apply: To be considered for this position please click on the button below to complete the online employment application.

Housing Specialist

Position: Housing Specialist

Hours: Full Time, 40/week , occasional after business hours needed

GENERAL SUMMARY OF DUTIES:

The Housing Specialist supports permanent housing placement and stabilization services for guests in the congregate, scattered sites and co-shelter housing programs.  The Housing Specialist performs a variety of activities aimed at identifying housing options (subsidies, public housing, and market rate) in Massachusetts as well as  regions outside of Boston with affordable housing stock. The Housing Specialist works directly with shelter guests assisting them in all aspects of finding permanent housing, including all subsidies, public housing and market rate housing, and assisting them to develop individualized housing placement plans.  Once guests have obtained permanent housing, the Housing Specialist, working as part of an interdisciplinary team, provides intervention and support services aimed at maintaining tenancy to families for 12 months as needed.  Work is both office-based and in the field.  Key to the role is ensuring that all guidelines for housing placement services are followed and that all required documentation is submitted in a timely fashion. This position works closely with housing program mentors and property owners

SUPERVISOR:  Director of Housing Placement

ESSENTIAL DUTIES OF THE POSITION:

  • Conducts housing assessments with guests to determine housing needs and eligibility and, to provide individualized recommendations for housing search.

  • Works with guests to identify potential barriers to stable housing, e.g. criminal record, poor credit, past tenancy problems, immigration status, and develops strategies and makes recommendations to address barriers.

  • Coordinates with housing program mentors to determine follow-up plan for guests based on recommendations.

  • Assists with researching housing options and availability in and outside of Boston as needed and assists guests with the application process, including reviewing and sending completed applications.

  • Participates in the development and facilitation of workshops focused on housing, including development of relevant educational materials for guests. Workshops include: subsidized and market-rate housing options; regulations, policies and standards governing housing programs; housing search, lease obligations; and tenant rights.

  • Accompanies guests on housing interviews and apartment viewings, and assesses apartments for affordability and quality when necessary.

  • Assists in developing a plan for transitioning from shelter to stable housing. 

  • 8.    Developsand maintains relationships with community organizations and resources, and connects families with benefits and other resources.
  • 9.    Assists families in permanent housing with managing tenancy to prevent housing disruption as needed. 
  • 10.Working with case management and administrative staff, ensures thorough and organized documentation of guests’/participants’ efforts to obtain and sustain housing; including maintaining up-to-date documentation in electronic database system.
  • Maintains positive working relationships with housing authorities, landlords, and management companies in order to maximize housing options for guests and participants.

  • Performs all work duties and activities in accordance with CWU policies and procedures.

  • Participates in all staff and team meetings, supervision meetings, and professional development.

  • 14.Performs other related duties as requested by supervisor.

KNOWLEDGE, SKILLS & ABILITIES:

  • Knowledge of housing search options, process, housing subsidies and documentation requirements; knowledge of homelessness and housing issues.
  • Knowledge of tenancy rights and responsibilities.
  • Strong organizational skills and attention to detail.
  • Strong group facilitation and presentation skills. 
  • Ability to work effectively with groups and individuals representing a variety of needs, abilities, and socioeconomic backgrounds.
  • Experience working independently to accomplish goals and tasks assigned.
  • Ability to communicate with community members, regulatory agencies, or members of the business community.
  • Effective problem-solving skills, including demonstrated skills in successful conflict resolution.
  • Strong mediation, negotiation, oral, and written skills.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
  • Proficient in operating Microsoft Office software and data entry.

 

EDUCATIONAL AND OTHER REQUIREMENTS:

  •  Bachelor’s Degree preferred, with experience in social services or related field.
  •  Experience providing support services to families and assisting with housing search activities.
  • Bilingual skills preferred, including Spanish and Haitian Creole.
  • Valid Mass Driver License, access to a reliable car, and ability to travel within the city and surrounding communities.
  •  Must pass a CORI check.

PHYSICAL DEMANDS/WORKING CONDITIONS:

 

Requires prolonged sitting, some bending, stooping and stretching.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.  Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports.  Work is performed in the community and in an office environment and requires driving to clients’ homes and community sites. Work may be stressful and fast paced at times.  How to Apply: To be considered for this position please click on the link below to complete the online employment application.


Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce. Therefore, all qualified applicants regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

 

Human Resources

Crittenton Women's Union
Attn: Human Resources
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330


hdr_emailalert_ftr Sign Up to Receive the Latest News
hdr_latesttwitter
hdr_quickcontent

One Washington Mall Boston, MA 02108 / Tel: 617.259.2900 / Fax: 617.247.8826 / E-mail:
Copyright (C) 2002-2016 Crittenton Women's Union. All Rights Reserved. Terms of Use.

*First Name
*Last Name
*Email
Business
Job Title
Address 1
Address 2
City
State
Phone
*Zip
* = Required Field