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Careers

As a leading nonprofit innovator that combines program delivery, independent research, and public advocacy to help lift low-income women and their families out of poverty, Crittenton Women’s Union offers a wide range of rewarding career opportunities. When you join CWU, you become part of deeply committed team that serves approximately 1,400 people annually through its mobility mentoring, housing, education, and workforce development programs.

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Our current job openings are listed below. For internship opportunities, please see that section.

Controller

Position: Controller

Status: Exempt

Hours: Monday- Friday, 8:30am-5:00pm

General Summary of Duties: The Controller has oversight for the day-to-day operations of the Finance department. Primary responsibilities include maintaining the General Ledger and monthly closing of the books, Payroll and Accounts Payable. The position reports to the CFO and has one direct report.

Knowledge, Skills, Abilities:

  • Creativity, patience and a good attitude.
  • In-depth knowledge of Microsoft Office required.
  • Experience with Financial Edge is preferred.
  • Excellent problem solving skills.
  • Ability to stay calm under pressure.

Educational and Other requirements:

  • Bachelor's Degree in Accounting.
  • CPA is preferred.
  • 3+ years of public accounting experience.

Healthy Families Home Visitor

Position: Healthy Families Home Visitor

Hours: 40 hours/week, 9:00AM-5:00PM

General Summary of Duties: Provide intensive home visiting services to first time parents under 25 in the Boston area.  Services delivered include case management, parent support and education, and child development support.  Conduct screenings related to child development, healthy relations, mental health and substance use.

Knowledge, Skills, and Abilities:

  • Mature, dependable individual with sound judgment, warm, nurturing style, and ability to establish trusting relationships.
  • Respectful of individual and cultural differences and interest in working with culturally diverse populations.
  • Strong interest in learning more about parenting, infant development, group work and related human services
  • Spanish or Haitian Creole fluency beneficial.

Educational and Other Requirements:

  • Bachelor’s degree is preferred.
  • Experience with infants and toddlers.
  • Experience working with teens and young adults.
  • Experience working with parents in a strengths-based model is preferred.
  • Proficient computer skills.
  • Bilingual (Spanish or Haitian Creole and English ) is preferred.
  • Access to a car and a valid driver’s license is required.
  • Comfortable working in all of Boston’s neighborhoods is required.
     

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping, stretching, driving and climbing stairs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be demanding and fast paced at times.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Mobility Mentor (Family Mobility Project)

Position Title: Mobility Mentor (Family Mobility Project) 

Hours: Full Time. Evenings and some weekends are required.

General Summary of Duties: Interested in getting beyond traditional case management to truly help low-income families move to economic independence? Crittenton Women’s Union is searching for a social work all-star to work as a Mobility Mentor in our new intergenerational initiative, the Family Mobility Project. Mobility Mentors support participants in their journey to self-sufficiency, helping them to move forward in family stability, wellbeing, education, finances, and career.

Mobility Mentor activities include, but are not limited to: outreach and recruitment; assisting with goal setting; coaching in self-sufficiency skills; referral to community resources; facilitation of groups and workshops; data management and reporting; and the delivery of services consistent with program objectives and standards. To learn more about Mobility Mentoring, please see http://www.liveworkthrive.org/research_and_tools/mobility_mentoring

The Project: Family Mobility Project is an innovative initiative developed by CWU in partnership with Nurtury (formerly Associated Early Care and Education) and the Center on the Developing Child at Harvard University.The program is designed to assist low-income families to reach their goals of education, career mobility, and economic independence in an integrated, intergenerational fashion. The Mobility Mentor will work in a team with a Child and Family Specialist from Nurtury to support parents and their kids in achieving their goals together. Work will be based out of Nurtury’s Learning Lab in Bromley-Heath, Jamaica Plain. 

Knowledge, Skills & Abilities:

  • Knowledge of and experience with strengths-based and participant driven program models.
  • Ability to respond flexibly to a fluid and evolving program environment.
  • Knowledge of workforce development, financial literacy, adult and postsecondary  education, and career exploration.
  • Knowledge of and experience with service coordination, including following up on progress in various services.
  • Knowledge of local public and private health, social service, educational, and workforce development agencies in order to enhance stability of participants and their families.
  • Ability to explain complex ideas to a wide variety of people.
  • Experience with group facilitation.
  • Ability to work collaboratively with participants to maximize self-determination.
  • Ability to work independently and as an active member of a team.
  • Good computer skills; familiarity with online scheduling tools.
  • Must be able to work a flexible schedule in order to meet with working families; this may mean a combination of early morning, late evening, and some Saturday meetings.
  • Must have reliable transportation for home visits.
  • Commitment to CWU’s mission of promoting economic independence among low income women.

Educational Requirements:

  • Bachelor’s degree is required, Master's degree is preferred in a related field.
  • Two years of full-time, or equivalent part-time, professioinal experience in social services, or some other equivalent combination of education and work experience.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

Administrative Assistant

Position: Administrative Assistant for Supportive Housing and STEPS Scattered Sites Program

Hours: Monday-Friday, 8am-4pm.

General Summary of Duties: The Administrative Assistant is responsible for administering all activities required to maintain and enhance the operations of the Supportive Housing and STEPS Scattered Sites programs. Responsibilities include, but are not limited to: establishing and maintaining relationships with property managers/landlords regarding maintenance of apartments, maintaining leases, overseeing furniture and apartment supplies; and, providing administrative support to the management team such as, assisting with housing search activities, development of and participation in workshops/groups that promote focus on guest well-being and self-sufficiency, data management, and general clerical work. The goal of this position is to ensure efficient operations in order to obtain program and organizational goals. This position is non-exempt.

Knowledge, Skills, Abilities:

  • Strong computer and Microsoft Suite skills; Word, Excel, and Powerpoint
  • Strong organization skills and attention to details.
  • Strong verbal and written skills. 
  • Ability to work effectively with others in a diverse environment with a focus on quality customer service.
  • Strong problem solving skills and decision making.
  • Ability to work independently with assignments achieving timely completion .

Educational Qualifications:

  • High School or GED is required; some college is preferred.
  • At least two years of full time or equivalent part time, secratarial experience with a strong knowledge of Microsoft Office Suite.
  • Ability to perform simple arithmetic functions.
  • Access to a reliable car.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching and ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the community and in an office environment. Work may be stressful at times.

How to Apply: To be considered an applicant for this position, please complete the online employment application:

 

Food Service Assistant

Position Title: Food Service Assistant

Reports to: Director of Food Services

Hours: Monday, 8-7 Tuesday, Wednesday, Thursday 7-3,  Sunday 3-7

General Summary of Duties:

  • FOOD PREPARATION AND DISTRIBUTION: Carries out daily tasks required to prepare, distribute and/or serve all meals, inlcuding but not limited to breakfast, lunch, dinner, staff, HDM, meetings and other events as assigned; prepares, packages and delivers all meals including, HMD, in compliance with standards for quality and portion control; prepares, identifies and maintains logs and other reports as needed for the Food Services Department including HDM.
  • QUALITY CONTROL: Maintains and cleans all kitchen, dining room, store room and Food Service equipment (including dishes, silverware, glassware, pots and pans) and food preparation surfaces; maintains cleanliness of kitchen, dining room and food storage area, shelves, walls, floors and loading dock in accordance with organizational policies, standards of practice, license and code regualtions; maintains all equipment related to HDM, including delivery van.
  • DRIVING: Must be able to drive full size van in a safe and controlled fashion.  Ability to climb up and down stairs to deliver meals to the elderly.  Maintains van cleanliness and checks engine fluids on a regular basis.

Knowledge, Skills, Abilities:

  • Ability to lift 30 pounds repeatedly throughout the shift.
  • Ability to stand for 2-3 hours at any given time and travel up and down steps.
  • Valid U.S. Driver's License.
  • Experience driving a full sized van.
  • Basic computer skills; Microsoft Office and Outlook preferred.
  • Ability to read and follow instructions, understand  written and oral multi-step instructions.

Educational and Other Requirements:

  • High School Diploma or GED preferred.

Physical Demands/Working Conditions: The usual and customary methods of performing the job's functions require the following physical demands: lifting of up to 50 pounds occasionally, 20 pounds frequently and/or daily moving or lifting up to 10 pounds; standing several hours a day; carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling.  Ability to stand and to climb stairs for sustained periods of time. 

How to apply: To be considered for this position please click on the button below to complete the online employment application:

Housing Stabilization Case Manager

Position: Housing Stabilization Case Manager

Hours: Monday - Friday, 9:00 am - 5:00 pm, occassional 12:00 pm - 8:00 pm

General Summary of Duties:

  • Work with families as part of an interdisciplinary team to develop a stabilization plan that assists each family’s effort to remain stably housed and best meets their economic and stabilization needs.
  • Conduct office and home visits to support and assist families in implementing their stabilization plan.
  • Provide intervention services to assist families with problem solving, including holding family meetings as appropriate.
  • Assist families with all aspects of managing their tenancy, including collaborating with housing team and landlords.
  • Provide advocacy training, consumer education and crisis management when necessary to prevent housing disruption.
  • Develop relationships with community organizations and resources in order to strengthen referral base for families sustaining housing.
  • Help families establish, strengthen, and maintain residential stability and connections to their neighborhood, such as connections to schools, employment services, medical providers.
  • Monitor families’ progress through documentation and reporting process.
  • Participate in all departmental staff and team meetings.
  • Participate in supervision and professional development opportunities.

Knowledge, Skills, Abilities:

  • Experience working in the community with a diverse population, including homeless families.
  • Ability to collaborate with families to develop goals, and to provide clear feedback about progress.
  • Ability to complete required documentation in a thorough and timely manner.
  • Familiarity with a variety of housing subsidy programs, as well as Landlord/Tenant rights.
  • Ability to communicate effectively; both written and verbal skills.
  • Strong mediation and negotiation skills and abilities.
  • Strong computer skills and ability to enter data accurately into electronic outcomes data base.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.

Education and Other Requirements:

  • Bachelor's Degree  with experience in human and/or social services field is strongly preferred.
  • Bi-lingual in Spanish preferred.
  • Demonstrated ability to work in an office and field-based settings with a diverse population.
  • Access to a reliable vehicle to perform home visits is required. 

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in an office and field environment, client apartment and various other locations as needed. Work load is often fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Position: Case Manager for Shelter Living and Placement (STEPS Scattered Sites Program)

Hours: Monday- Friday, 9am-5pm. Some evening hours may be required.

General Summary of Duties: The Case Manager for Shelter Living and Placement provides case management services for the Scattered Sites Shelter Program of Crittenton Women’s Union. The Scattered Sites Program provides temporary shelter in apartment units for homeless families. Responsibilities include, but are not limited to: orientation of new shelter guests, intake and assessment, service planning, case management, housing search and placement, and timely and accurate documentation of services. The Case Manager works with families from diverse backgrounds, and provides most services at the program’s scattered sites units.

Knowledge, Skills , and Abilities:

  • Basic knowledge of case management principles and community resources.
  • Cultural competency and ability to establish effective professional relationships with diverse group of clients.
  • Knowledge of homelessness, housing subsidies, and other housing issues.
  • Strong verbal and written communication skills.
  • Ability to handle a variety of assignments and have the flexibility to work some evenings if necessary.
  • Strong organizational skills and high level of attention to detail.
  • Strong computer skills.

Educational and Other Requirements:

  • Bachelor's Degree preferred.
  • One to three years of Case Management/Housing Search experience is required.
  • Position requires car and valid Massachusetts Driver's License.
  • Bilingual in Spanish or Haitian Creole is preferred.

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Work is performed in the community and in an office environment. Requires driving to units for case management meetings, as well as to other meeting sites related to service provision and housing. May require some evening hours. Work can be fast paced.

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Family Programming Assistant

Position: Family Programming Assistant

Status: Non Expemt

Hours: Monday-Friday, 4pm-8pm

General Summary of Duties: The Family Programming Assistant will support the Case Manager and Assistant Director of Supportive Housing. S/he will help to plan and execute programs and events for parents and children at Horizons Transitional Living Place. This includes monitoring activities and enforcing rules and regulations and providing crisis intervention support as needed. S/he will also plan and implement life skills instruction to help participants maintain economic independence and self-sufficiency.

Knowledge, Skills, Abilities:

  • Passion for and experience with working with families
  • Creativity, patience and a good attitude
  • Proficiency in Spanish or Chinese is preferred
  • Knowledge of Microsoft Office is required
  • Excellent problem solving skills and ability to stay calm under pressure

Educational and Other Requirements:

  • Bachelor's Degree is preferred.
  • Housing Search experience is preferred
  • Valid Massachusetts Driver's License is preferred
  • Experience with group facilitation and training is preferred
  • Experience working with diverse populations

How to apply: To be considered for this position please click on the button below to complete the online employment application.

Case Manager for Shelter Living and Placement (Hastings House)

Position Title: Case Manager for Shelter Living and
Placement—Congregate

General Summary of Duties: The Case Manager for Shelter Living and Placement is responsible for supporting shelter guests to obtain permanent housing and make progress toward economic self-suffciency.  Responsibilities include, but are not limited to: performing intake assessments to identify each family's strenths and needs; collaborating with guests to develop goals and monitor progress; assisting guests to eliminate barriers to housing and employment; referral to internal and external resources; and timely and thorough completion of service documentation.

Knowledge, Skills & Abilities:

  • Basic knowledge of case management principles and community resources.
  • Knowledge of subsidized housing process.
  • Cultural competency and ability to establish effective professional relationships with diverse groups of clients.
  • Strong verbal and written communication skills.
  • Strong organizational skills and high level of attention to detail.

Educational and Other Requirements: One to three years experience providing case management services to homeless and/or low-income families.  Bachelor’s Degree preferred. Bilingual (English/Spanish) preferred.

Guest Advocate (multiple shifts available)

Position Title: Guest Advocate

Shifts: Full Time: Tuesday-Saturday 3pm-11pm

            Full Time: Thursday-Monday 11pm-7am

            Part Time: Friday-Monday, 11pm-7am

General Summary of Duties: The Guest Advocate is responsible for the day-to-day functioning of the Hastings House Program. Their job is to ensure smooth daily operation of the program, including maintaining a safe, clean, and orderly environment. The Guest Advocate supervises guest, move-ins and exits; maintains inventory lists for rooms/apartments; coordinates chores schedules and monitors chores; responds to guest issues and requests; assures that guest are abiding by program rules and expectations; provides crisis management; and, along with other staff, provides emergency cell phone coverage for guests.

Essential Duties of the Position:

  • Client Management: Provides guest supervision, monitors guest activities and enforces program rules and regulations; maintains complete and detailed documentation as required; provides crisis intervention support to all staff and guest by managing conflict resolution as needed; provides program orientation to new guest.
  • Service Delivery: Assists other Guest Advocate in carrying out all services and related activities to insure and support daily operations in accordance with program standards and outcome requirements; works with clients to insure effective participation, consistent attendance and adherence to program standards and outcome requirements; implements service delivery activities as assigned and in collaboration with staff and volunteers.
  • Self-Sufficiency: Plans and work to support guest with whatever is needed to help them attain and maintain economic independence, self-sufficiency, responsible parenting and family stability; maintains accurate records on lifeskills instruction activities and client participation.
  • Operational Support: Insures the health and safety of the program and guest by reporting facility and equipment maintenance needs; insures staff coverage and smooth program operations through dependable and punctual attendance for each shift; contacts and identifies available staff member for substitution and informs supervisor of substitution as needed; attends staff meetings.
  • Administrative Support: Provides administrative support as assigned for organizational and activities, including but not limited to: word processing, data entry, typing, filing, recordkeeping and photocopying.
  • Miscellaneous: Other activities as required and assigned by your supervisor .

Knowledge, Skills & Abilities:

  • Effective verbal and written communication skills.
  • Ability to multi-task and effectively prioritize competing demands.
  • Good follow-through and attention to detail
  • Ability to work with a diverse population.
  • Strong team player.
  • Bilingual Spanish-English or Hatian-Creole-English preferred.

Physical Demands/Working Conditions: Requires walking, sitting, some bending, stooping and stretching. Ability to lift up to 25 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eye sight to record, prepare and communicate appropriate reports. Work is performed in the Hastings House. Work may be stressful at times.

Crittenton Women’s Union is an EEO/AA/ADA/ADEA employer and actively seeks to diversify its workforce. Therefore, all qualified applicants regardless of race, color, national origin, religion, gender, age, disability or veteran status, are strongly encouraged to apply.

 

Human Resources

Crittenton Women's Union
Attn: Human Resources
Ten Perthshire Road
Brighton, MA 02135
Fax: 617.202.0330


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